Bow Thrusters Direct Reviews

Name: Bow Thrusters Direct
Rating: 4.75

4.8 Rating 16 Reviews

94 %

of reviewers recommend Bow Thrusters Direct

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4.8

Based on 16 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Telephone

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This was probably the best customer service and has now become the worst customer experience I’ve ever experienced. Been waiting for a delivery since 26th March, also told them that my boat was being launched next Monday but that made no difference to them chasing the delivery company for a delivery date. Asked them to cancel the order as it was time critical and refund and I would go to a local chandler and purchase the parts again no response.”

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Posted 1 year ago

“Incredible service, advice and help. Technically Nick must be the best in the field. He even took my calls over the weekend when he was out with friends. Many thanks Nick.”

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Posted 1 year ago

“Dear Nick, I just want to say how impressed I was by Lloyd. He arrives when he says he will, does a really thorough job, tidy and charming. I’m sure you know this already but he is a really nice young man and you should hang on to him! A pleasure doing business with you. Please send your invoice by email and I will call to pay it by return”

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Posted 5 years ago

“What these guys don't know about thrusters isn't worth knowing. 5 Stars all round.”

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Posted 5 years ago

“Super fast delivery and great technical advise. Thanks Nick for your help”

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Posted 5 years ago

“Five Star Service, super fast delivery *****”

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Posted 5 years ago

“Fantastic service, Maria was brilliant, my Anodes arrived next day. Thank you”

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Posted 5 years ago

“I would not hesitate to recommend ABS (Plymouth) to anybody. I had brilliant service from both Nick and Maria.”

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Posted 5 years ago

“The piece of equiment was speedily obtained and then very expertly fitted. I am pleased with the speed and professionlism of the service i received.”

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Posted 6 years ago

Thank you very much for entrusting us with your installation and hope you have a great boating season.

Posted 6 years ago

“Very helpful people and thoroughly recommend”

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Posted 6 years ago

“Purchased my Sleipner SE40 thruster online. It arrived within 48hrs. I rang up to thank bowthrusters direct and got chatting. They even made up my battery cables for me which saved me loads of time, thanks for the advise Nick. Great service, highly recommended”

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Posted 6 years ago

“Amazing piece of equipment! The quality is great and the sales and afters sales service have been first class.”

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Posted 6 years ago

“Cheers guys, my bow thruster has made a world of difference to my cork (boat) I've got good control of the bow now.”

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Posted 6 years ago

“Great customer service and Nick offered really clear technical support. Recommended 5*****”

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Posted 6 years ago

“Fantastic piece of kit ... made huge improvements to my boat”

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Posted 6 years ago

“VERY HELPFUL FROM START TO FINISH. WE CONTACTED THEM A FEW TIMES DURING THE INSTALLATION FOR ADVICE. THEY WERE VERY HAPPY TO HELP SO NOT JUST A BOX SHIFTER BUT THE FULL TECHNICAL ADVICE. IT WAS GIVEN FREELY. THE SYSTEM HAS JUST BEEN TESTED N THE HARD NEXT WEEK WE ARE BACK IN THE WATER THE INSTALLATION TURNED OUT TO BE EASIER THAN FIRST THOUGHT. WE WERE LUCKY FINDING TRUNKING TO RUN CONTROL CABLE FROM BINACLE VIA SALOON TO POINT OF THRUSTER MOTOR IN BILGE. WOULD BE HAPPY TO RECOMMEND THEM.”

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Posted 6 years ago

Bow Thrusters Direct is rated 4.8 based on 16 reviews