Brand Design Experts Reviews

Name: Brand Design Experts
Rating: 4.70

4.7 Rating 240 Reviews

94 %

of reviewers recommend Brand Design Experts

Company Reviews

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Phone:

0207 060 7055

Location:

Offices in the UK (+442070506055), USA (+18452711234) & New Zealand (+64 48890020)
London; San Francisco; Wellington

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Dalony Pinniger-Clare

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They were well mannered and tried to be helpful. The logo design service was good and I found a likeable choice from the package I had bought.”

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Posted 4 years ago

“Great efficient service with great logo designs and happy to help achieve your vision.”

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Posted 5 years ago

“The team at Brand Design Experts did an amazing job for my new business venture THE HOTELS EXPERT. They designed my business stationary as well as the website and I loved every bit of it. This provider is a perfect combination of perfection and affordability. Once again, a special thank you to Mark, Rahul and the designers at the Brand Design Experts.”

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Posted 5 years ago

“The designs and service was amazing. Thanks BDE”

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Posted 5 years ago

“The service we receive from Brand Design Experts is very good - we use them for all of our promotional items which are good quality and they are always willing to go 'the extra mile' to source what we want. The quality and service they provide are excellent and we have no hesitation in recommending Brand Design Experts.”

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Posted 5 years ago

“Extremely efficient service and very helpful contact. I am very happy with my final design. Thank you.”

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Posted 5 years ago

“The service is exceptional. My 6 logo templates were sent to me within 24 hours of me buying a package. I then replied to request a small adjustment to my preferred copy and I got the amended logo the same day. This is my 2nd logo buy from the company over a 2 year period. The speed of service and the quality of the design work is fantastic. I would thoroughly recommend Brand Design Experts”

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Posted 5 years ago

“Very happy with the service. Fast,Timely and as promised. Will definitely recommend it to others.”

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Posted 6 years ago

“Great service. Second time working with them.”

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Posted 6 years ago

“A GREAT, quick and reliable service with great results every single time! I have used Brand Design Experts on 3 separate occasions now and they have delivered with professionalism and with strong expertise. Thank You Dee West London Personal Training”

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Posted 6 years ago

“WARNING!!! DO NOT PAY THEM!! I requested a refund so many times and they refused to listen to me. I tried calling their number but nothing. I've asked them to call me and they won't. I am now looking to take legal action to shut them down!”

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Posted 6 years ago

“UPDATE 18/01/19 After several conversations back to back. Brand Design Experts finally issues / gave our refund back. What I was impressed with was they had the nerve to actually ask again for our custom and to give another chance. For whatever reason I thought ok since they did it without asking for any money. Several months later we are still doing business... I guess everyone deserves second chances. And they are currently working on several websites for us, and always answer back daily, charge a fair price, and never delay in answering and updating us. Amazing turnaround. My go to web designing team now. Highly recommended. Well done guys. ------------------------------------ AVOID THIS COMPANY !!! THIS IS A FRAUDULENT COMPANY!! THEY TOOK OUR MONEY, AND NOW CLAIM THEY DONT HAVE IT? THEN THEY SAY WE NEED TO PAY THE SAME AMOUNT AGAIN VIA PAYPAL?? FRAUD - AVOID THEM THEY DID NOT PICK UP THE CALLS, OR REPLY TO MY EMAILS THEY IGNORED US WE HAVE ALERTED THEIR HSBC BANK OF POSSIBLE FRAUD TO CUSTOMERS DO NOT DEAL WITH THEM AVOID AVOID AVOID !!! ALSO THEIR ORIGINAL EMAIL ADDRESS SHOWS THE FLAG AS 'INDIA' I THINK THEY ARE BASED IN INDIA NOT UK????? AVOID!!!”

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Posted 6 years ago

“** POSSIBLE FRAUD ALERT ** AVOID THIS COMPANY ** We have paid £450.00 deposit as this company requested, to allow them to proceed with our order, BUT now they have advised they cant see the payment and asking us to PAY AGAIN via paypal? so in effect asking us to pay TWICE? Our payment has cleared our bank, and we have used this company in the past, and did not have any issue them regarding payment previously. We replied to them on 25tyh june DEMANDING an explanation, and they still have NOT replied yet! WE ARE NOT HAPPY AND ARE NOW CONSIDERING LEGAL ACTION IF THEY DO NOT RESPOND ASAP. THIS IS OUR EXPERIENCE WITH THIS COMPANY - I WOULD STRONGLY RECOMMEND YOU CAREFULLY CONSIDER WHAT WE SAY BEFORE YOU MAKE ANY PAYMENT TO THEM.”

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Posted 6 years ago

“AVOID. Not a British Company. Did not even look at the brief. The quality they sent was abysmal. Basically clip art. Not something you would want to pay for. Customer service did not respond 99.9% of the time. They do NOT offer money back and hide behind Paypal to keep your money. Paypal does not protect you if they send you something, no matter how bad or unfinished. I wish I had read the other reviews before making this purchase.”

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Posted 6 years ago

“A complete disappointment!! I was referred to this company by a good friend. Totally gutted by the process from start to present....”

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Posted 6 years ago

“Absolutely disgusted with the service so far. First initial logo designs were of extremely poor quality basic clip art results. My suggestions and brand not captured. Still waiting for what I've paid for 3 weeks later no avail. Not replying to emails and the phones are not being answered. I'm now having to use another company. I would not recommend brand design experts”

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Posted 6 years ago

“Poor logo designs, no acknowledgement of my emails when I started to request a refund. Appalling service and having read some of the other reviews, it seems like a waste of time to pursue this any further. I don't understand why they offer a money back guarentee when they have no intentions of ever refunding anyone. I believe trading standards should be investigating this and if I don't receive a refund, I'll be forwarding all of my communication to trading standards.”

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Posted 6 years ago

“Superb Designs. Excellent Customer Service. Quick. I've used them 5 times, they're consistent in delivering high quality design service. Recommended.”

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Posted 6 years ago

“They just did a great job! Amazing designs, creativity and service -- all SUPERB!”

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Posted 6 years ago

“They are very professional and patient with clients..i kept asking for more and they always deliver! made 2 logos with them and am looking forward to doing more business with them. Thank you.”

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Posted 6 years ago

Brand Design Experts is rated 4.7 based on 240 reviews