“I ordered some Penelope Chilvers boots that now, having worn them a few times, are obviously defective. Firstly, the tabs that are sewn into the boots to pull them on are not accessible so they're a struggle to get on. Secondly, they gap around my ankles and are very tight around my calves (I have normally sized calves).
So between the pulling up tabs being inaccessible, and the strange shape, they wind up with a strange puff at the ankles.
I've put them in my goodwill pile.”
“My parcel was supposed to be next day delivery however a week later i have not received it. You messaged me to say it'll be delivered yesterday and still hasn't turned up.”
“Ordering was easy and delivery arrived as scheduled Also email updates through the whole process.
All in all a great service I will definitely use Brand Outlet again.”
“The coat I ordered was delivered very quickly, with constant info re order progress. The parcel was extremely well packaged. Unfortunately it didn’t fit and I had to return it but returns were free.”
“Great products and not too many. Great prices and they even use one of the best courier services around so you can track your delivery in real time. I thought it was a spam site at first but have now ordered a number of items from them and have no complaints though sometimes the boxes look a bit battered.”
