Brayola Reviews

Name: Brayola
Address: 2 Park Avenue 17th floorNew York, NY, New York
Rating: 4.23

4.2 Rating 5,416 Reviews

80 %

of reviewers recommend Brayola

4.2

Based on 5,416 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 51%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

+16465723031

Email:

master@brayola.com

Location:

2 Park Avenue 17th floorNew York, NY
New York
10016

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Brayola 1 star review on 12th January 2025

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have success at this website with just one mishap with a bra size. I didn’t send it back, my bad. I have some very nice and good fitting bras thanks to Brayola!”

Helpful Report

Posted 6 years ago

“Needed a bra with a low back and I could not wear the bar with the tape since I was in a wedding in Florida the tape would not stay purchased this bra from Brayola and it worked like a charm!”

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Posted 6 years ago

“Site is good to use, customer service are easy to talk to.”

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Posted 6 years ago

“I've bought several bras and they fit me perfect.”

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Posted 6 years ago

“Had to return bra cute go it being uncomfortable”

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Posted 10 years ago

“My order got lost in the wherever place and had to be redone. It forever and then I received the wrong bra. But customer service helped very much”

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Posted 9 years ago

“I had a bit of a problem with my bra order because I ordered 2 bras of the same size from the same company (Elomi) and the band on one bra was 2” smaller than the other. Customer service has been working with me to resolve the problem and either send me a replacement or refund my purchase price. So far, I’m as happy as I can be in a difficult situation.”

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Posted 9 years ago

thanks Trish! We are working on it :)

Posted 9 years ago

“Both Emily and another rep tired their best, but I still do not have any merchandise...will reorder ( as suggested) and cross my fingers, I guess.”

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Posted 9 years ago

Hi Terry, we're sorry to hear that. If you have any questions, please do not hesitate to contact us :)

Posted 9 years ago

“I have ordered 3 different bras, I love one of them the other two don’t come up high enough on the dudes.”

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Posted 6 years ago

“Great place to purchase bras if you know what size you wear. Sometimes shipping can take 2-3 weeks. That is the only problem. Quality is as expected depending on the brand you choose. Just be patient.”

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Posted 6 years ago

“Love your products, but due to surgery and weight gain, I'm having a hard time finding a 48D without wires. Is that possible?”

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Posted 9 years ago

Absolutely ;) Send us an email to support@brayola.com and we can help you out further x

Posted 9 years ago

“I love coming to this site. There is a large selection to choose from in all sizes. Shipping is quick. It is a very pleasant experience shopping on the site!”

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Posted 6 years ago

“My items arrived except the package wasn’t properly sealed so one item had fallen out. I sent photos and was immediately sent a replacement. Thanks.”

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Posted 6 years ago

“I was suprised when I wanted to exchange 3 bra's for a bgger size that option wasn't availablev”

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Posted 10 years ago

“The service was fine, but I should be able to print a return label from the website.”

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Posted 9 years ago

“Comfortable all day bra, but lackiing good support for bigger breasts.”

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Posted 7 years ago

“I’m still having difficulty finding the correct size for the style of bra I’m wanting. Brayola has been great about returning and ordering another size though.”

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Posted 7 years ago

“I received instructions to return my items by email but wish it were possible for the company to include an invoice and return instructions/label in the package with the shipped items. I would like to order additional items but this causes me to be a little hesitant.”

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Posted 9 years ago

“This was a perfect fit based on their sizing. Straps are usually a problem for me (falling off) but these stayed on great, and had some nice padding to them. The band around the bottom gets uncomfortable by days end, not sure if it is too stiff, but I am hoping will soften up after a few washes.”

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Posted 7 years ago

“Good deals”

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Posted 6 years ago

Brayola is rated 4.2 based on 5,416 reviews