Brayola Reviews

Name: Brayola
Address: 2 Park Avenue 17th floorNew York, NY, New York
Rating: 4.23

4.2 Rating 5,411 Reviews

80 %

of reviewers recommend Brayola

4.2

Based on 5,411 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 51%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

+16465723031

Email:

master@brayola.com

Location:

2 Park Avenue 17th floorNew York, NY
New York
10016

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am not happy about the lack of response to my return. I don't have a printer and can not print out a return label. I've inquired twice already about sending me a shipping label, there's no one to speak with. Awful customer service.”

Helpful Report

Posted 2 years ago

“My bare wire came out after wearing it twice. Expensive and not good quality”

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Posted 2 years ago

“not much too it.”

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Posted 2 years ago

“The bra I needed needs padding due to my breast surgery Disappointed.”

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Posted 2 years ago

“I enjoy my bra’s and you sent the right size. But I need to return my under ware they are to big. Please tell me how to send them back and different size?”

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Posted 2 years ago

“Not completely sure how 8 feel my husband called me Wilma Boulderrocks and on1 St wash them came apart.so on 1-10 1 fire sure.”

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Posted 2 years ago

“The bras shrunk when I washed in cold water. I hung them to dry. The material turned hard and is now hard to stretch.”

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Posted 2 years ago

“Usually very happy with this product. However, I need to return it and can't seem to get any customer service to do that. My 3rd attempt at a request is coming.”

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Posted 2 years ago

“I would rate the products I received a five. I order three items and only received two. I’ve been in contact with Brayola three times. After three requests for the missing item I’m done. Customer service is a very important part of all businesses. Just keep this in mind when you make a purchase. The item I didn’t receive was a pair of panties! Only $10 ... so it’s not like it was going to break their bank. Thanks Brayola”

Helpful Report

Posted 2 years ago

“The cup size in the bra was extremely large, I had to send it back. I wasn't even reimbursed for the bra. I expected that I wouldn't receive reimbursement for shipping, but was credited 24.95 , that's $11.95 short of what I paid. I won't be buying from this company again. I understand about companies that don't reimburse for shipping costs, but not about not getting full price back for the merchandise!”

Helpful Report

Posted 2 years ago

“I have not received my order I am unable to rate the product at this time!”

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Posted 2 years ago

“I haven't received my order”

Helpful Report

Posted 2 years ago

“This tube top bra needs more support to prevent it from rolling up & down the back. Won’t stay in place. Cup wires stick up thru the dress making me look deformed at the top. #UNCOMFORTABLE”

Helpful Report

Posted 2 years ago

“I purchased a bra in May 2021 it is now July 2021 and I have not received it yet.”

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Posted 2 years ago

“Horrible fit and construction. Very uncomfortable.”

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Posted 2 years ago

“I have not received my order yet.”

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Posted 2 years ago

“Very disappointed! As described was not at all why I purchased them. Sending them back.”

Helpful Report

Posted 2 years ago

“hurt to wear the side wire dug into me”

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Posted 2 years ago

“Bras run way too small and I have been waiting and waiting and still waiting for my refund!!!!!!!!!!”

Helpful Report

Posted 2 years ago

“Ordered two bras, had to return them because of the seams and too thin. They did not refund all of my money that I paid for them. I contacted them twice and they never responded. Will never order from them again. Terrible customer service!”

Helpful Report

Posted 2 years ago

Brayola is rated 4.2 based on 5,411 reviews