Brayola Reviews

Name: Brayola
Address: 2 Park Avenue 17th floorNew York, NY, New York
Rating: 4.23

4.2 Rating 5,416 Reviews

80 %

of reviewers recommend Brayola

4.2

Based on 5,416 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 51%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

+16465723031

Email:

master@brayola.com

Location:

2 Park Avenue 17th floorNew York, NY
New York
10016

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Brayola 1 star review on 12th January 2025

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Would not let me exchange for different size and you wouldn't let me return. I lost 74.oo dollars”

Helpful Report

Posted 3 years ago

“Bands squeak when I move, boobs falling out of front and wire is super uncomfortable. I don’t write reviews but for the price of this and how long it took to get is very disappointing.”

Helpful Report

Posted 3 years ago

“Ordered my normal size and verified with the sizing chart and the bra was way, way to small...the band so I thought it was a mistake for the size”

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Posted 3 years ago

“I have not received my full order and have had no response to my communication with you. I am a first time buyer and this seems very poor to me! Can you rectify this situation? one item was received.”

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Posted 3 years ago

“I recently bought a bra from Brayola. The bra was a racer-back. The lace front bra cups were very uncomfortable. It was so un bearable to wear.”

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Posted 3 years ago

“I ordered a front closer bra that I could not close or release. Ver disappointed!”

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Posted 3 years ago

“Poor customer service. Contacted in order to return or exchange a purchase was told that I could return it they do not do exchanges, but if they found the item not to be returnable I would not get the item back nor would I get a refund.”

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Posted 3 years ago

“The Delta bra looked like good quality and the fabric was nice. The band was way to tight—it said the correct size but it would t even hook it was so small. Perhaps not sized correctly.”

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Posted 3 years ago

“I can only give nothing as I have sent you several messages with no response All I want is a return slip as this bra is to big Please!!!”

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Posted 3 years ago

“did not fit or come near what I expected”

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Posted 3 years ago

“I keep being asked to provide a review for a product that I STILL haven’t received. It’s been almost a month. They are coming right back IF they ever get here. Sad.”

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Posted 3 years ago

“I need customer service because I have an order not received. I can’t find any customer service on your wed site.”

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Posted 3 years ago

“I have not yet received my order!”

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Posted 3 years ago

“I hate every bra I bought”

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Posted 3 years ago

“Makes the girls look weird”

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Posted 4 years ago

“Will not order again. Received 5 bra’s that I never ordered with the wrong packing slip in it. Now I had to use my order for 3 tops to get a return label to send bra’s back. Very confusing and no telephone for customer service!!! Hope I’m not being charged for return!!!!”

Helpful Report

Posted 4 years ago

“Have not received my order”

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Posted 4 years ago

“Did NOT fit!! Very disappointed. I'm a 38 G, the cup fits like a DD. I was told to order a larger cup size than normal, I did and it still DID NOT fit.”

Helpful Report

Posted 4 years ago

“The worst bra I have ever bought. I’ve worn the same size for years and bought bras from 6 different companies and have never had any real problems with any of them. The bra I bought from Brayola bagged at the top and was the most uncomfortable thing I have ever worn! I was so disappointed I went straight to Third Love and ordered the same size bra from them. It fits great and is very comfortable.”

Helpful Report

Posted 4 years ago

“I have ordered five different bras, trying to find one that fits, and none of them fit. There are no returns once they are opened, so I have spent almost $200 and still no bra.”

Helpful Report

Posted 4 years ago

Brayola is rated 4.2 based on 5,416 reviews