Brayola Reviews

Name: Brayola
Address: 2 Park Avenue 17th floorNew York, NY, New York
Rating: 4.23

4.2 Rating 5,416 Reviews

80 %

of reviewers recommend Brayola

4.2

Based on 5,416 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 51%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

+16465723031

Email:

master@brayola.com

Location:

2 Park Avenue 17th floorNew York, NY
New York
10016

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Brayola 1 star review on 12th January 2025

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am not happy with Brayola's return policy. I received my order in two shipments and returned the first item (with label provided by Brayola) before the second shipment arrived. When I wanted to return the second package I couldn't obtain a label. Customer service said that there were technical difficulties but that was weeks ago and I still am unable to get that label. Very annoying as I now seem to be stuck with items I don't want. I will not buy from Brayola again.”

Helpful Report

Posted 4 years ago

“I have not received my order yet. It was posted on my bank account 4/19/21!”

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Posted 4 years ago

“I really wanted this bra to be perfect but unfortunately it didn’t fit right in the cup. Oh well!”

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Posted 4 years ago

“Cheaply made and didn't look like the picture.”

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Posted 4 years ago

“Don't purchase unless you know you will not be returning. I need to return mine and they are not accepting returns!”

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Posted 4 years ago

“Have Nothing good to say about my experience with your company, very frustrating to know I have an Issue with your product and find out that 1- I was told I was only able to communicate via email!! 2nd- After 3 /4 emails I then find out that No Exchanges are allowed, that in order to exchange my item. I now have to send back the item I have and repurchase what ever I want, and still I'm not able to speak to anyone in reference to see what options i have on what bra would be best!! NO Customer Service At All!! I Now have no other option but, to return the bra because I found No One That Could or Would be willing to assist!! CAN NOT DO BUISSNESS WITH A COMPANY THAT DOESN'T EVEN CARE ENOUGH TO OFFER A CUSTOMER SERVICE NUMBER TO ASSIT WITH PURCHASES!! I RATHER GIVE MY MONEY AND TIME TO A COMPANY WILLING TO GO THAT EXTRA STEP SPECIALLY WHEN THEY EXPECT ME TO SPEND MONEY IN THEIR COMPANY”

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Posted 4 years ago

“I recently purchased online from Brayola the Glamorize MagicLift Moisture Control Bra in 38C (Gray Heather color). When the bra arrived it was way too large in the cup for me. I am always a 38C so this was very disappointing. I quickly printed a return slip and gave to UPS for returning to Brayola. I am still awaiting a refund after 17 days.”

Helpful Report

Posted 4 years ago

“Wants a review before they ship.”

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Posted 4 years ago

“This was my second and last time ordering bras from Brayola. Your sizing is not true. I’ve had my breast measured and when I buy expensive bras they fit, but when I order from Brayola, the sizing is off. Your bra sizing is smaller than the what it should be. Your bras are a joke.”

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Posted 4 years ago

“Pricey bra for something that looks and feels like I could’ve gotten at Walmart”

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Posted 4 years ago

“I haven't received my order as of today. May 8,2021 Dorothy Greer 405-300-3919.”

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Posted 4 years ago

“Never received my order”

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Posted 4 years ago

“Bras did not fit”

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Posted 4 years ago

“The bra is to big but how can I exchange it for a 52B. So there goes my money down the drain!”

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Posted 4 years ago

“I sent it back I did not like the material.”

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Posted 4 years ago

“They were to puffy and you never have the right size bras. I like a lot of them but I need 48 B Bras.”

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Posted 4 years ago

“Never got my items”

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Posted 4 years ago

“I have not received them! 😡😡 My payment cleared several weeks ago and I have not received my bra! I am not happy.”

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Posted 4 years ago

“The bras are to big and I will not send them back so I can pay for them to be ship back to you guys. I think paying $6 out of my refund isn't right.But I will not order from this company every again. I didn't even get free shipping. Thank you, Deloris Heady”

Helpful Report

Posted 4 years ago

“Bra runs really small, the material is very itchy. And they take $6 off your refund if you send it back. I do not recommend.”

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Posted 4 years ago

Brayola is rated 4.2 based on 5,416 reviews