“It took almost a month to receive my hose. After over 2 weeks of non-shipment, they didn't respond to multiple emails. I only got a response by calling, and the rep on the phone finally helped get my order (he was very helpful and saved this from a 1 star review). The outside of the hose was pretty dirty upon receiving it. Not a great experience.”
“Great customer service! I actually ordered the wrong parts and rearranged shipping to send back the old ones and get the correct ones on the way within minutes! Will use them again.”
“I ordered two 25ft lengths of brewery hose. The order came in one 50ft length. I specified this in the order. This is the second time this has happened. Order was fine other than that.”
“hoses are fine, but bands clamped to end identifying the company are lame, I now need to purchase a set of special clippers just to cut them off. they are not only unsanitary, but one was placed exactly where a hose bumper needs to go.”
“Always get exactly what we order , they have the highest quality brewers gose in the world as well. No fuss . Easily the easiest supplier to work with in the brewing industry”
