“Just bought a house where B&M were the agent. They were efficient and kept checking in when appropriate through the process offering support as need be.”
“If the SAS had an estate agent team it would be Bricks & Mortar. They had the resolve and the know how to persevere where many other estate agents would have given up. The whole team are super troopers and I’d not hesitate to use them again.”
“Bricks and Mortar were the first estate agent to visit us when we decided to sell and they secured the job on the spot with a great package that had a fixed fee. Carl was friendly, knowledgeable and professional. The photographer did a super job making our house look amazing and the office teams of Su and Phoebe were top notch. We highly recommend Bricks and Mortar to sell your property.”
“I have bought a property through Bricks and Mortar, Wirksworth. Phoebe and Su were so pleasant to deal with. They were never pushy, but helpful and got back to me with answers quickly. It was a pleasure to deal with them.”
“Having not purchased a house and had to apply for a mortgage for a number of years we had a degree of anxiety as to what would be involved. However, Jonathan and his team were excellent from start to finish, keeping us updated on the progress of our mortgage application to its conclusion. They were a pleasure to deal with. What could have been a complex process was made straightforward due to their knowledge of the market and considerably less stressful than expected. We would have no hesitation in recommending their services and advice to family, friends and others.”
“Avoid at all costs. They moved me into a flat with no working plumbing which they knew prior to the start date but neglected to tell me, they ignore emails and texts, their staff gaslight you, they turn up at your home unannounced sometimes letting themselves in and I don't think I've been treated this badly by a company ever.
Do yourself a favour and deal with landlords directly. This company is not worth the premium you and the landlord have to pay and they cause more issues than they solve.”
“This estate agent offer excellent service. We have just bought a property marketed by Bricks Mortar and found them most helpful at all times. I would like to thank Joanne in particular for helping to get a quick completion date.
We are now able to decorate and prepare it for our granddaughter to live in whilst at University.”
