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Bridebook Reviews

4.5 Rating 45 Reviews
89 %
of reviewers recommend Bridebook
4.5
Based on 45 reviews
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Anonymous
Anonymous  // 01/01/2019
I strongly recommend that any other wedding venues considering using this platform DO NOT do so - absolutely a scam level service. Awful experience and 100% a waste of money! We own a modest wedding venue in Pembrokeshire and were looking to increase our booking through different channels. After being approached by Bridebook we agreed to a 6 month agreement, but due to my reservations we agreed a 3 month break clause in case we were not happy with there service. We brought this 3 month break clause into effect in writing as I can say with a a pretty high level of certainty that ALL enquires that came through the platform were fictitious and not genuine couples! When dealing with staff, you are passed around from account manager to account manager with no consistency which was the first red flag. We gave our notice as discussed that we would be breaking after the 3 months were up and and received mixed emails, when seeking clarifications emails, they simply ignored us. We have not received a single wedding as a result of this platform and upon checking, it appears every enquiry that came through appears to be spurious and not a single local person enquired which is odd to say the least? But irrelevant to that - we had a three month break clause, and used it, and have paid in full for the 3 month period. However they have continued to send threatening emails regarding court/debt collection action for the remaining months and further more have continued to escalate the debt endlessly each month with further emails. Every email we send is ignored and not responded to & all the emails they send regarding chasing money (Not owed) are from 'No Reply emails' Regards Lee Bridges Director
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Posted 3 months ago
As a Venue we have been inundated with enquiries. Having checked emails and called numbers that do not exist, I would not recomend that nany venue or supplier used this platform. I am not sure where trading standards fit with this type of shady behaviour by a company such as this. We signed up for a year last year and when they tried to double our fees this year we started to look into their statistics and actual response rates from emails that we had responded to. My judgement is that this is not an ethical company to work with
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Posted 1 year ago
Sheriff Hutton Castle. September 4th 2021 This was a beautiful venue for a wedding reception and was very much a local affair. We used local suppliers for the marque , catering and flowers. The castle was looking great especially in the evening when the lights twinkled. It was great to have on site parking for guests. Neil .
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Posted 1 year ago
After signing up for what I thought was a three month trial for two venues, they then took money from my account stating I had actually signed up for 12 months at five times the rate. With no proper communication for three months I am now in a battle with the management to stop the payments and remove us from the site. Not only has this happened but the enquiries are unqualified (proven by another venue testing the system, proving couples didn't even choose to send enquiries through) and not worth the time spent answering them. Its been truly upsetting and unprofessional. Please don't get duped. Its a great way to throw well earned money and time away.
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Posted 1 year ago
Katie and J'uanita are fabulous!! Very helpful and friendly, and always happy to guide me through the workings of Bridebook. Which I find very easy and fun to use !! :) Thank you!!
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Posted 3 years ago
Fake enquiries. Made up statistics about how many couples use their app. Complete waste of time being a supplier on their app. Users also don’t last long on the app and complain about how hard it is to use. We have had wedding couple tell us the same story.
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Posted 4 years ago
An absolute non stop stream of unwanted and unsolicited emails to an engineering company for goodness sake. Would not unsubscribe us and changed email senders details relentlessly getting around the Spam filter. Non stop offers for wedding planners when we are building steel stairways. Very very bad ambush marketing.
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Posted 4 years ago
I would highly recomend buying your dress from CB Bridal. They are friendly and welcoming the minute you step in the shop. The service is amazing! They will go above and beyond what is expected. My nan passed away and they even drove to my house to drop off an item to me, Just to help.  I can not express how happy I was with everything they did. They were completly amazing! They had dresses to suit all body types including curver ladies like myself. The price was resonable and evened helped out with dress queries and putting me in touch with a wonderful seamstress. You would be missing out if you went anywhere else. Thank you Becky from the bottom of my heart! Xxx
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Posted 5 years ago
I honestly had no idea where to even begin. We happened to come across bridebook and I now feel completely in control. Could use a table plan option thoug5.
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Posted 7 years ago
This is a great site for wedding planning. It keeps you on course and at any moment you can see your guest list, assess the cost and make plans. It is so nice to have all the vendors organized in one place. Our recent planning frequently required one vendor to contact another and it was so nice to have it all on my phone through the website. Thanks .
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Posted 8 years ago
Bridebook's the greatest wedding planner my wife and I could have hoped for! After a couple stressful weeks of contacting venues, caterers etc, panicking we wouldn't be able to pull off our wedding, a friend recommended bridebook. it's made pulling off the wedding of our dreams a walk in the park!
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Posted 8 years ago
Have been planning my wedding for a few months now and this website has literally been the biggest help. Everything from venue selection to dress tips. My fiancé and I can't wait for next year!
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Posted 8 years ago
The Bridebook website is an absolute first class idea and has made managing my wedding planning so much easier. It has a huge variety of top class venues that have been sourced with top quality photos so you can get a feel for the venues as you look. The website is so intuitive, it really takes nothing at all to navigate which is a relief whilst planning such a huge event. The webpage has managed to encompass every aspect of wedding planning so that I never lost track of things like budgets, venues and guest lists. I would recommend Bridebook to anyone looking to plan a wedding; it has truly made the experience a lot more simple and its totally free!
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Posted 8 years ago
Bridebook is perfect for wedding planning, it's so helpful having everything in one place! Completely takes the stress away!
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Posted 8 years ago
Bridebook has been a game changer when planning my wedding. It is great to have so many options available to me in one place, allowing me to organise myself much more efficiently, the shortlisting tool is fantastic. The overall feel of Bridebook is brilliant and the experience is definitely positive. It has made the daunting wedding organising process enjoyable. I highly recommend this platform to any bride.
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Posted 8 years ago
Bridebook is brilliant! Not only does it explain the endless steps of wedding planning but it also allows you to collate them all in one place! What i especially like the budgetting function which lets you keep track of al you're spending - it gives you the peace of mind that you're not getting carried away with yourself!
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Posted 8 years ago
I have been using Bridebook for my upcoming nuptials and it has been a complete lifesaver! So easy to navigate, the tips are amazing and seeing all the venues in the locations I want to get married in has saved me so much time!
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Posted 8 years ago
All of our dream venues in one place, with all the info and pics. Have been planning and dreaming about the big day (next spring!), and Bridebook has made it seriously easy - many hours spent on the expert advice section! Thoroughly recommended
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Posted 8 years ago
I love using Bridebook for wedding planning! The search engine is the best in the UK! I was able to contact many venues at once with all the information I needed. Highly recommended for any bride to be!
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Posted 8 years ago
Bridebook has been a great help while we've been planning our wedding. Everything is in one place and we can access all the information anytime we want. Researching venues etc. is also made really easy, because all the information necessary is here already and we don't have to go searching for them separately. An absolute time-saver. Superb website!
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Posted 8 years ago
Bridebook is rated 4.5 based on 45 reviews