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Bright Debt Solutions Reviews

4.7 Rating 37 Reviews
95 %
of reviewers recommend Bright Debt Solutions
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Email:

paul.moss@bright-solutions.co.uk

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Anonymous
Anonymous  // 01/01/2019
“Alex was very sympathetic and was willing to help me.”
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Posted 9 years ago
Hello. Thank you for taking the time to provide us with feedback. We're pleased to hear you were happy overall with your experience. We aim to try and provide the best customer service possible. We will look closely into the issues you've raised. Your feedback helps us make improvements to Bright Debt Solutions, so thank you once again. Kind regards, The Bright Debt Solutions team.
Posted 9 years ago
“friendly and good advice given.”
Helpful Report
Posted 9 years ago
Hello. Thank you for taking the time to provide us with feedback. We're pleased to hear you were happy overall with your experience. We aim to try and provide the best customer service possible. We will look closely into the issues you've raised. Your feedback helps us make improvements to Bright Debt Solutions, so thank you once again. Kind regards, The Bright Debt Solutions team.
Posted 9 years ago
“The lad I spoke to was very friendly explained everything really well and was able to help me solve my debts and what I can do to make it easier for me.”
Helpful Report
Posted 9 years ago
Hello. Thank you for taking the time to provide us with feedback. We're pleased to hear you were happy overall with your experience. We aim to try and provide the best customer service possible. We will look closely into the issues you've raised. Your feedback helps us make improvements to Bright Debt Solutions, so thank you once again. Kind regards, The Bright Debt Solutions team.
Posted 9 years ago
“Made us feel secure and welcome and were polite. And very helpful with simple English explanations.”
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Posted 9 years ago
Hello Arwel. Thank you for taking the time to provide us with feedback. We're pleased to hear you were happy overall with your experience. We aim to try and provide the best customer service possible. We will look closely into the issues you've raised. Your feedback helps us make improvements to Bright Debt Solutions, so thank you once again. Kind regards, The Bright Debt Solutions team Delete
Posted 9 years ago
“Service was just ok”
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Posted 9 years ago
Hello Debra. Thank you for taking the time to provide us with feedback. We aim to try and provide the best customer service possible. Please feel free to share any details that might help us make improvements. Kind regards, The Bright Debt Solutions Team
Posted 9 years ago
“Nothing was a problem and very helpfull”
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Posted 10 years ago
Hello. Thank you for taking the time to provide us with feedback. We're pleased to hear you were happy overall with your experience. We aim to try and provide the best customer service possible. We will look closely into the issues you've raised. Your feedback helps us make improvements to Bright Debt Solutions, so thank you once again. Kind regards, The Bright Debt Solutions team Delete
Posted 9 years ago
“Efficient and want to tailor the right package for me”
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Posted 10 years ago
Hello Tracy. Thank you for taking the time to provide us with feedback. We're pleased to hear you were happy overall with your experience. We aim to try and provide the best customer service possible. We will look closely into the issues you've raised. Your feedback helps us make improvements to Bright Debt Solutions, so thank you once again. Kind regards, The Bright Debt Solutions team
Posted 10 years ago
“They helped me with my debt problems and put them into one manageable monthly payment”
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Posted 10 years ago
Hello Darren, Thank you for taking the time to provide us with feedback. We hope Bright Debt Solutions has been a helpful and rewarding experience for you. If you have any issues, problems, or queries relating to our service, let us know via our website. Your feedback helps us make improvements to Bright Debt Solutions, so thank you once again. Kind regards, The Bright Debt Solutions team.
Posted 10 years ago
“You have taken a wiyou have taken a load off my shoulders than you so much”
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Posted 10 years ago
Hello Gail. Thank you for taking the time to provide us with feedback. We're constantly trying to improve our service, and feedback such as yours is vital to helping us do just that. Thanks once again for choosing Bright Debt Solutions. Kind Regards, the Bright Debt Solutions team.
Posted 10 years ago
“Very polite and easy to talk too. Explained every thing in detail.”
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Posted 10 years ago
Hello Jeremy. Thank you for taking the time to provide us with feedback. We're constantly trying to improve our service, and feedback such as yours is vital to helping us do just that. Thanks once again for choosing Bright Debt Solutions. Kind Regards, the Bright Debt Solutions team.
Posted 10 years ago
“Friendly good nollage”
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Posted 10 years ago
Hello Martin. Thank you for taking the time to provide us with feedback. We're constantly trying to improve our service, and feedback such as yours is vital to helping us do just that. Thanks once again for choosing Bright Debt Solutions. Kind Regards, the Bright Debt Solutions team.
Posted 10 years ago
“Set up a debt management plan”
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Posted 10 years ago
Hello Anoop. Thank you for taking the time to provide us with feedback. We're pleased to hear you were happy overall with your experience. We aim to try and provide the best customer service possible. We will look closely into the issues you've raised. Your feedback helps us make improvements to Bright Debt Solutions, so thank you once again. Kind regards, The Bright Debt Solutions team
Posted 10 years ago
“My advisor was kind, reassuring and genuine.”
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Posted 10 years ago
Hello Anne, Thank you for taking the time to provide us with feedback. We hope Bright Debt Solutions has been a helpful and rewarding experience for you. If you have any issues, problems, or queries relating to our service, let us know via our website. Your feedback helps us make improvements to Bright Debt Solutions, so thank you once again. Kind regards, The Bright Debt Solutions team.
Posted 10 years ago
“they got back to me asap”
Helpful Report
Posted 10 years ago
Hi there, thanks so much for taking the time to give us feedback. Feedback such as yours helps us make improvements to our service and ensure that others like yourself get a similarly helpful and positive experience with us. Kind regards, The Bright Debt Solutions Team.
Posted 10 years ago
“Great help and felt not prejudged”
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Posted 10 years ago
Hello. Thank you for taking the time to provide us with feedback. We're super pleased to hear you had a positive experience with our service. We pride ourselves in providing an excellent customer service, and your feedback helps us make improvements to Bright Debt Solutions, so thank you once again. Kind regards, The Bright Debt Solutions team.
Posted 10 years ago
“i can be debt free”
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Posted 10 years ago
Hello. Thank you for taking the time to provide us with feedback. We're constantly trying to improve our service, and feedback such as yours is vital to helping us do just that. Thanks once again for choosing Bright Debt Solutions. Kind Regards, the Bright Debt Solutions team.
Posted 10 years ago
“Brilliant! Explained everything in a way that I could understand. Gave me more then one option, no hidden information.”
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Posted 10 years ago
Hello. Thank you for taking the time to provide us with feedback. We're constantly trying to improve our service, and feedback such as yours is vital to helping us do just that. Thanks once again for choosing Bright Debt Solutions. Kind Regards, the Bright Debt Solutions team.
Posted 10 years ago
“Helpful stress free process. Friendly understanding”
Helpful Report
Posted 10 years ago
Hello. Thank you for taking the time to provide us with feedback. We're constantly trying to improve our service, and feedback such as yours is vital to helping us do just that. Thanks once again for choosing Bright Debt Solutions. Kind Regards, the Bright Debt Solutions team.
Posted 10 years ago
“I was relatively happy overall, but upon joining I wasn't told about the first two months being fees only. It was made out to me that the those payments I'm making would be for the 5 years. But now I find that I have to do another review with Harrington Brooks and figure out what I pay to them. I just wish that was explained better. My paperwork was also incorrect. I was told two different amounts to pay and the person I dealt with got my first payment date wrong after me telling her three times what I needed it to be!! Then she called me a liar and said I never gave that specific date. Yet if the calls are recorded it will be CLEAR as day, the date I gave!! Everyone else has been great and supportive. Just this one girl who was eating down the phone upon joining and obviously failed to listen to my needs.”
Helpful Report
Posted 10 years ago
Hello. Thank you for taking the time to provide us with feedback. We're pleased to hear you were happy overall with your experience. We aim to try and provide the best customer service possible. We will look closely into the issues you've raised. Your feedback helps us make improvements to Bright Debt Solutions, so thank you once again. Kind regards, The Bright Debt Solutions team.
Posted 10 years ago
“Very fast response. Every customer advisor I spoke to was so friendly and understanding, didn't feel judged when I explained my situation. Very helpful service I would recommend to anyone who needs help.”
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Posted 10 years ago
Hello Christine. Thank you for taking the time to provide us with feedback. We're super pleased to hear you had a positive experience with our service. We pride ourselves in providing an excellent customer service, and your feedback helps us make improvements to Bright Debt Solutions, so thank you once again. Kind regards, The Bright Debt Solutions team.
Posted 10 years ago
Bright Debt Solutions is rated 4.7 based on 37 reviews