BrightLife Direct Reviews

Name: BrightLife Direct
Rating: 3.38

3.4 Rating 8 Reviews

63 %

of reviewers recommend BrightLife Direct

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3.4

Based on 8 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“MISLEADING RETURN POLICY Purchased compression stockings in the UK after carefully reading their “Easy returns” policy, corroborating that my item was eligible and that the system described was straightforward with an automatically generated label for £7 which would be deducted from my refund. The compression stockings were terribly uncomfortable, so I am trying to return and now Brightlife Direct is refusing to create a prepaid label saying that the policy described applies only to US customers and I have to arrange and pay for the international shipping. Clearly misleading and in violation of UK customer protection law, given that in compliance with Consumer Rights Act 2015 and the Consumer Contracts Regulations 2013, businesses selling to UK consumers must provide accurate and transparent information about return costs, and they must honor the policy they advertise. I am now having to go through a PayPal claim process. DO NOT BUY FROM THIS FRAUDULENT COMPANY IF YOU’RE OUTSIDE THE US.”

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Posted 1 month ago

“I brought 2 paisley chair covers RED ,1 was Blue, returned it, have now received the red one , But I did ask when I returned the blue one if I would get a refund of $12.50 I had to pay to return the Item , which was no fault of mine. I have not revived any answer to this or even an apology. So do not bother to send me anymore catalogues , as I will not be buying from you again.”

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Posted 4 years ago

“Order was wrong the leather jacket was unisex no mention of this in the catalogue they won't respond to emails or phone calls no chance of a refund”

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Posted 8 years ago

BrightLife Direct is rated 3.4 based on 8 reviews