Brillband Reviews

4.8 Rating 117 Reviews
A
Happiness Grade
Read Brillband Reviews

About Brillband:

We are a broadband provider with a simple mission…

To become the most loved broadband provider on the planet. By combining cutting-edge technology with incredible people we have built a business that places customer support at the core of everything we do.


Our technology enables us to deliver...

- Near-instant customer support
- 900Mb/s broadband speeds
- Fixed price contract

We have no in-contract price rises, transparent terms and conditions and a soon-to-launch game-changing companion application.


Made for you…

We often hear stories of poor service and unfathomable call wait times from other broadband providers. That’s why we put the customer at the centre of everything we do.

Our Brill-buddy support team are here to help. Instant message us now for a quick answer to any question.

Visit Website

Email:

brillband.com/contact

Brillband have a Customer Happiness Grade of A. Customers love their prices, delivery and customer service.

A

Price - Excellent

100.00%
Industry Average
Fast and reliable connection and a fair price, all I needed! Thanks Brillband!
- Yasser A
After spending many years with another fibre provider and ever increasing prices for just broadband alone and with the cost of everything else in life going up, I bit the bullet to review what my options were.
- Steven C
Fantastic service so far, was sceptical about customer service but again so far so good. I find the WhatsApp communication much easier than being on hold for an eternity then getting through to someone who doesn't have a clue in a different country. No CPI price rises swung it for me.
- Richard I
A

Delivery - Fast

100.00%
Industry Average
I 100% drive for excellent customer service I am passionate about getting the best for what I pay for, if a company sells me something I expect delivery not just on product but service delivery is as if not more important.
- Alexander D
95.83%
Industry Average
Good service, helpful, fast Internet connection.
- David N
Had an issue on the second day where we lost service for a few hours although several providers all went down at that time. No issues otherwise and it's been a bonus not having to listen to the kids moaning about losing connection and buffering from our previous provider.
- Martin F
I would very much like to try the Internet service with your company after installation.
- Nawaf G