“You are a terrible company i was checking my bank account and I noticed that you have taken money out of my bank account on the wrong day I have never changed my direct debit date so I am not very impressed with your company”
“I would not recommend this company I called them to sort out a issue your company caused by not reviewing my direct debit and not reading my meters as we are on the priority list and I asked to speak to a manager I got told yes I was put on hold then no manager spoke to me and then asked to do a survey which I did then they ended the call without a manager talking to me”
“I called to switch to them and even though I explained my previous issues with other companies and about my medical conditions and if they would be a good company for me they said that they are and because of my disability I will get extra help and support and they would keep me updated with any issues with my account and call me none of this happened so even though when I called them they said that there was no issues and I did not have to read the meters as I am on the priority list and so I thought everything was ok I have now found out I have not had a direct debit review for months so I am now in huge debt so if you decide to switch do not switch to Bristol energy”
“Terri Welch. Residential Direct Sales Advisor provided the politest and most professional service I have ever received from any utility. Nothing was too much trouble and her advice and understanding was really appreciated. I immediately signed up to a great deal and for service Bristol Energy is the best in my book so with this and such great deals that beat others I named I am recommending that you give them a try.”
