Bristol Carpet & Flooring Group Reviews

Name: Bristol Carpet & Flooring Group
Rating: 4.94

4.9 Rating 99 Reviews

99 %

of reviewers recommend Bristol Carpet & Flooring Group

Company Reviews

Questions

Metrics

4.9

Based on 99 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

01275 868838

Email:

nailsea@bristolcarpetflooring.co.uk

Location:

10 Clevedon WalkNailseaBS48 1RS, ,
Bristol

Write Your review

Tell us how Bristol Carpet & Flooring Group made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I certainly would not trust Classic Carpets Bristol in my house again.Two months after having several carpets fitted, a 5 cm outline of a square appeared in the middle of my lounge. Classic Carpets sent an inspector who found a patch of carpet had been inserted and that it was not part of manufacturing.The patch matches the wear and pile shading of the surrounding carpet. Tristan Chalmers of family company denies their fitters would have done this and refuses to take responsibility. A female employee told me we could try claiming on our house insurance! What a coincidence that the patch has been heat seamed in the vicinity of an area where the fitters were using heat equipment to join a small piece of carpet in the recess of the room.Our own inspector found fibres next to the patch which have melted in contact with heat. We feel angry and disappointed that we are left to feel we are responsible and now have a ruined lounge carpet. No response has been received despite two Special Delivery signed for letters. I take no pleasure in writing this review but feel prospective buyers should be aware of our experience if they decide to do business with this company. Photo of patched carpet posted on Classic Carpets Bristol Facebook page.”

Helpful Report

Posted 6 years ago

Bristol Carpet & Flooring Group is rated 4.9 based on 99 reviews