Bristol Carpet & Flooring Group Reviews

Name: Bristol Carpet & Flooring Group
Rating: 4.94

4.9 Rating 99 Reviews

99 %

of reviewers recommend Bristol Carpet & Flooring Group

Company Reviews

Questions

Metrics

4.9

Based on 99 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

01275 868838

Email:

nailsea@bristolcarpetflooring.co.uk

Location:

10 Clevedon WalkNailseaBS48 1RS, ,
Bristol

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good clear advice from the salesperson. He listened to what I needed and didn’t push me into buying high-end options. Great selection of decently sized remnants.”

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Posted 1 year ago

“Absolutely amazing service and would highly recommend! Thanks again to Tristan!”

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Posted 2 years ago

“Firstly excellent customer service, Tristan was brilliant to work with, very patience with finding a slot to come round with hundreds of well kept samples and allowing us time to pick the ones we wanted. The time to receive the carpets was very impressive, Tristan managed to find us slots to work with our house renovation and keep our plan on track. The carpet fitters themselves were very professional and quick! Left the rooms spotless after fitting and even refitted another carpet for us that had been taken up for paintwork. Exceptional service, the carpets themselves are beautiful and exactly what we were after. Tristan's knowledge in picking the perfect carpet for the different traffic areas was greatly received. Overall brilliant product, brillaint knowledge and brilliant experience!!”

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Posted 3 years ago

“Really happy with the service I received. The carpet quality and fitting was excellent but I was most happy with the communication and joy in dealing with Tristan and the team. Would definitely recommend.”

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Posted 3 years ago

“Great service from the shop and the fitting team. Very happy with the results and would highly recommend using the Nailsea branch.”

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Posted 3 years ago

“Fantastic customer service and product. Very happy”

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Posted 3 years ago

“Absolute first class service both from Tristan’s patience with us choosing the carpet and the lads who fitted the carpet. Thoroughly delighted with the outcome. This service is second to none would recommend the Company to anyone who is looking for new flooring cover. Well done & thanks to all .”

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Posted 3 years ago

“The guys were very professional and did a grand job. 4 stars only because they didn't have all the final bits and pieces to finish in one go and had to come back to finish off. But all good in the end.”

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Posted 3 years ago

“I'm hugely impressed with the product and service from these guys. Tristan is clearly very passionate about customer experience, and he went over and above to make sure I have the most perfect new carpet for my little boys bedroom. From a Covid-safe home visit to the fitting. Tristan went out of his way to get our fitting sorted a whole week sooner than our original appointment, because he understood how stressed we were having the toddlers in our room!! They are obsessed with their lovely soft new carpet and it has made the room so warm too. We're re-flooring several other rooms and there's no doubt that these guys are the best. I had a very average previous experience with Carpetright (who were also more expensive) then a dire experience with another local company before I discovered these guys and am so glad I did!! A local family business who provide impeccable service and stunning product - oh and a good price! What's not to love.”

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Posted 3 years ago

“Urgent flooring needed due to relative returning from a spell in hospital. Tristan bent over backwards to accommodate us and gave good advice to ensure we had what we needed asap. Followed up by prompt, efficient and experienced work from the fitter Dan who followed all current Covid-19 guidelines throughout. Very reassuring and would recommend using the Bristol Carpet and flooring team to anyone 👍👏”

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Posted 3 years ago

“Isolated by the pandemic in North Wales, I was faced with the challenge of replacing carpets throughout my Mother's empty flat in Bristol. A Google search led me to Bristol Carpet & Flooring. Communicating entirely by e-mail, phone and post proved straight forward. Tristan was knowledgeable, professional and helpful throughout. The new carpets were fitted without drama and for a fair price. I would be very happy to use this Company again.”

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Posted 3 years ago

“This is a family run business. Tristan and his fitters made it quick and easy from start to finish. He gave good advice they are competitively priced and so pleased with the final result. I also know they always check the flooring from the manufacturer before they come out to fit it so there are no problems, very professional. They kept me informed with dates and times. I would highly recommend them. I will be back. Thank you.”

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Posted 4 years ago

“Great service from Tristan in the Nailsea store and the team at Bristol Carpet and flooring. Our bedroom carpet was professionally fitted by Dan and Sophie. We would recommend them.”

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Posted 4 years ago

“In October we had a seriously water damaged wooden floor replaced in our dining room. Tristan was extremely helpful in getting matters sorted out quickly and efficiently. All queries were answered and a quote was provided. The old floor was taken away and replaced by Michael their fitter who did an excellent job. I would recommend them.”

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Posted 4 years ago

“Hello. We recently moved in to a new house in Clevedon. After all the renovation & alterations were completed we visited Nailsea Carpet & Flooring for carpets & wood floor, they had an extensive choice of both carpets & wooden floors. We dealt with Tristan who was extremely helpful in all matters Tristan came to the house and measured the whole house for both products. The work was undertaken very quickly & in a professional manner. We have since been back to see Tristan for new lounge drapes and also for rugs. I cannot recommend Tristan staff & company highly enough. Well Done Regards John French”

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Posted 4 years ago

“Nailsea carpets , you have a professional friendly service, when looking for carpet ,time and patience is excellent, .as a family business, all very friendly , I am very pleased with carpet and was laid very quickly and excellent job , by Dan and lovely lady .sorry forgot her name . Will recommend and will go back again”

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Posted 4 years ago

“I am pleased to recommend the Bristol Carpet & Flooring company in Westbury-On-Trym who have recently fitted a vinyl floor covering in my kitchen. Kim and Tristan worked hard to achieve a good result.”

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Posted 4 years ago

“We have just had both carpeting and vinyl fitted by Bristol Carpet & Flooring Group in Nailsea. We found Tristan to be very helpful in giving knowledgeable advice which made choosing far easier. We are extremely pleased with both the quality of the products fitted and the cost. We were pleased to support a local retailer and would definitely recommend paying them a visit if you are looking for new flooring.”

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Posted 4 years ago

“From picking carpets through to after sales customer service, I can not fault Bristol Carpet & Flooring. They have been so incredibly helpful in all aspects. Patient whilst our painters were working, flexible in terms of fitting and really competitively priced. Fantastic community spirit too. Thoroughly recommended by us.”

Helpful Report

Posted 4 years ago

“Tristan came to our home on the same day we called him to look at a wooden floor, laid many years ago, that had suddenly buckled. He knew what the likely cause was and I was happy for him to lift part of the floor to investigate further. Water damage was clearly visible underneath. A big thank you for spending extra time at the end of a working day.”

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Posted 4 years ago

Bristol Carpet & Flooring Group is rated 4.9 based on 99 reviews