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Brite Decking Reviews

4.2 Rating 294 Reviews
80 %
of reviewers recommend Brite Decking
Company Reviews Metrics
4.2
Based on 294 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 80%
Accurate And Undamaged Orders
Greater than 82%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.3 out of 5
Read Brite Decking Reviews
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Ian Clark
Verified Buyer
“nice product great to work with just need to do a better job with the packing of the boards for transport”
Helpful Report
Posted 2 years ago
Andrew Marsh
Verified Buyer
“The decking itself is very good. However, your screws for metal joints are not very good and your drill bit is terrible.”
Helpful Report
Posted 2 years ago
Alan Shaw
Verified Buyer
“Ordered my charcoal hollow decking, Lisa was so helpful which made my decision to buy off Brite easy . Delivery man , I think Joe was very nice too and very helpful.”
Helpful Report
Posted 2 years ago
David Cooper
Verified Buyer
“Great system boards look fantastic. Very easy to install only negative is slight cupping on the bullnose boards”
Helpful Report
Posted 2 years ago
Dennis Richter
Verified Buyer
“Great product which was easy to install. Product arrived on time and to expectations. No flaws in quality found. Customer service was also outstanding.”
Helpful Report
Posted 2 years ago
Mark Gray
Verified Buyer
“Cost me a couple of days in the build process mucking around with incorrect clips delivery. But overall great staff were very helpful in both the inital ordering and rectifying of the issue. Great product easy to use, very good quality would definitely recommend Brite and will use the company again for sure.”
Helpful Report
Posted 2 years ago
Greg Harmes
Verified Buyer
“Fantastic, so easy to install and keep clean! Initially my issue was the shrinkage, but it got its level over the three days of installing it and all good!”
Helpful Report
Posted 2 years ago
John J
Verified Buyer
“I am midway through renovating my deck and I am finding the boards easy to work with. My only complaint is that it comes with 5 different types of screws with 2 different screw head sizes T25 and T20. This just doesn't make sense to me. Using a Phillips head would make more sense.”
Helpful Report
Posted 2 years ago
Tracey Maree Fielder
Verified Buyer
“Decking was the most ‘wood like’ out of all the decking we saw. Customer service was outstanding and delivery was quick. Great company to work with.”
Helpful Report
Posted 2 years ago
Michael Triffitt
Verified Buyer
“This is the first I used the Birte decking and I think it's awsome. To install it was easier than I thought it would, it seems to be a good quality product and it looks really good. I will be using it again for future projects.”
Helpful Report
Posted 2 years ago
Kylie CID
Verified Buyer
“Great product have already had loads of comments on the look of the product. Did have a few faulty ones though so may need to look at how these are delivered”
Helpful Report
Posted 2 years ago
Steve Worth
Verified Buyer
“Service and range are exceptional, smooth operation from order to installation.”
Helpful Report
Posted 2 years ago
Heather Long *
Verified Buyer
“Easy to order and very helpful”
Helpful Report
Posted 3 years ago
Lin Sun
Verified Buyer
“Our sales consultant is Justin,we are happy to choose Btite Decking for our decking project.”
Helpful Report
Posted 3 years ago
Phil Gale
Verified Buyer
“Justin was great to deal with, quick to respond and informative. Unfortunately there was an issue with 3 of the 7 fascia boards which arrived with bowed appearance side-to-side, & one of which had damage. Justin quickly arranged with his dispatcher to send out replacements.”
Helpful Report
Posted 3 years ago
Geoff West
Verified Buyer
“Ordering was easy however part of order missed from first delivery and a long wait to finally receive complete order. Very satisfied with product overall.”
Helpful Report
Posted 3 years ago
Renee Palin
Verified Buyer
“Great customer service Thank you”
Helpful Report
Posted 3 years ago
Robert Upham
Verified Buyer
“Easy to install. I have a large excess of joiners, screws and edge clips. Do you want them back?”
Helpful Report
Posted 3 years ago
Ted Dallas
Verified Buyer
“Good product to work with, stylish finish”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Material fades easily in sunlight”
Helpful Report
Posted 3 years ago
Brite Decking is rated 4.2 based on 294 reviews
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