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Brite Decking Reviews

4.2 Rating 298 Reviews
80 %
of reviewers recommend Brite Decking
Company Reviews Metrics
4.2
Based on 298 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 81%
Accurate And Undamaged Orders
Greater than 82%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.3 out of 5
Read Brite Decking Reviews
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Andrew Triffett
Verified Buyer
“Great service by brite decking. Had a little problem with decking, not their fault and couldn’t do enough to help. From the salesman to the delivery driver excellent service. Thankyou and will use again for sure”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Decking arrived, the greys are fabulous, we put down the dark side and it looks magnificent. It was simple for a handyman to install and we are so pleased with the end result.”
Helpful Report
Posted 3 years ago
Louise Clyne
Verified Buyer
“Brite decking are amazing to deal with. Their attention to detail and quick response times are fantastic. Justin could not do more for us and their carrier should be noted too that they kept us updated with delivery dates and times. They also helped us unload which was amazing. The product is awesome and looks fabulous. We have not laid it all yet, and we can't wait to see the final results. Also their follow up is incredible we had outstanding items that were delivered ASAP. 12 out of 10 for us.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Brite decking and particularly Lisa was amazing to deal with. We oredered and had delivered to a propert 2 hrs from Sydney. And I then changed my mind. Totally my fault as I’d ordered incorrectly. They were great , swapped and redelivered within a week . Rarely get that type of service.”
Helpful Report
Posted 3 years ago
Abraham Bloom
Verified Buyer
“Good service and customer service”
Helpful Report
Posted 3 years ago
Jan Stiskala
Verified Buyer
“Bought from Justin. Great customer service. The driver delivered with the large truck but carried all to the designated area on shoulder. Hard work. Happy with Brite. Thank you Justin.”
Helpful Report
Posted 3 years ago
Stefan
Verified Reviewer
“Hi I was extremely satisfied with your customer service man Lou was awesome to talk with”
Helpful Report
Posted 3 years ago
Steve Regan
Verified Buyer
“Your customer service representative (Lou) was always polite and responsive, cannot question her commitment thanks”
Helpful Report
Posted 3 years ago
Prakash Dhana
Verified Buyer
“Good range of Colours and easy to work with”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“We looked at several different products before we settled on Brite Deck (the best combination of grain, colour options and scratch-resistant). The after-sales service has been very good as well.”
Helpful Report
Posted 3 years ago
John Butler
Verified Buyer
“Just received my decking, about to install the frame.”
Helpful Report
Posted 3 years ago
Wendy Davidson Macleod
Verified Buyer
“From the first contact with britedeck it was a stress free experience, the hardest part was me making the decision on what colour, good range to choose from.. I love my new entertainment area”
Helpful Report
Posted 3 years ago
Lynda Pearson
Verified Buyer
“Great product, very helpful staff thanks Brite Decking”
Helpful Report
Posted 3 years ago
Gus Barrett
Verified Buyer
“Product is the best i have used From ordering to delivery was slow. Nigel was very professional regarding eventual delivery”
Helpful Report
Posted 3 years ago
Terry Field
Verified Buyer
“I was planning to buy Ekodeck from Bunnings but they don't deliver. I looked around for alternatives and found Britedeck. Turned out to be an excellent choice. Really happy with the result and very pleased with the service.”
Helpful Report
Posted 3 years ago
Jonathan Cacao
Verified Buyer
“Britedeck has the best deck quality I have seen on the market. Prices are reasonable too. Great customer service too including their warehouse and delivery personnel. Thank you Ms. Lisa!”
Helpful Report
Posted 3 years ago
Paul LEWIS
Verified Buyer
“Whilst our new deck has only been finished a week, we are exceptionally happy with the finished product.”
Brite Decking 5 star review on 25th February 2022 Brite Decking 5 star review on 25th February 2022
Helpful Report
Posted 3 years ago
Ian McCurdy
Verified Buyer
“Product easy to work with Final look has a nice earthy feel Great customer service”
Helpful Report
Posted 3 years ago
Peter Kinloch
Verified Buyer
“Fantastic customer service, communication and price. Very supportive and the deck looks fantastic”
Brite Decking 5 star review on 5th January 2022 Brite Decking 5 star review on 5th January 2022 Brite Decking 5 star review on 5th January 2022
Helpful Report
Posted 3 years ago
Andrew Batey
Verified Buyer
“Great communication and easy ordering process. Delivery on time. Great product and easy to use. Great company to deal with, will use again.”
Helpful Report
Posted 3 years ago
Brite Decking is rated 4.2 based on 298 reviews
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