British Gas Reviews

“ Have drains & plumbing cover with BG. Was made aware of an external leak by United Utilities. Contacted BG and they arranged for Dyno to contact me immediately. A Dyno rep attended a day or two later. Dyno went onto send Simon from North West Water Co to further assess the issue. Simon returned a couple of days later as scheduled and fixed the leak. Ever so grateful to him and the service prov by BG & Dyno. ”

“ She fixed all my problems including a new radiator for free excellent service from gas all the time thanks ”

“ British Gas man Ed called at my eldery mothers house today and was a perfect gentleman.Kind and patient and explained everything he was doing.10/10 excellent service ”

“ For a firm who appear to have global ambitions I think it had better sort out its complaints service and misdirection from it's staff. ”

“ Very good at taking your money ,but trying to ring or make a complaint is a very slow process. Home service didn't even contact me to tell me why my plumber didn't turn up.I waited from 7 am untill 6pm. ”

“ I was struggling today ,my electric supply had gone off and I had support from a gentleman called (Inga) over the telephone, he was amazing, patient and helpful, I’m so grateful for his help , well done British Gas your guy Inga was first class , much appreciated service 💙 ”

“ A delightful gas engineer came to do my service . He found problems I was unaware of . He sorted them for me in a caring and efficient manner He was a star jamie cook thankyou ”

“ After calling many times and getting no where with overseas customer service no help. ”

“ Very good service ”

“ Spoke to Helen in Cardiff. What a pleasant. Professional and competent person. An absolute pleasure to deal with her. If all customer service staff were as good they'd never be any complaints. Thank You Helen ”