Brydge Reviews

Name: Brydge
Address: 1912 Sidewinder Drive, Suite 104, park city, Utah
Rating: 3.17

3.2 Rating 24 Reviews

54 %

of reviewers recommend Brydge

Company Reviews

Product Reviews

16,085

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Phone:

(435) 214-7485

Email:

support@brydge.com

Location:

1912 Sidewinder Drive,
Suite 104,
park city
Utah
84060

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Got back the money I had lost. Email address in my bio”

Helpful Report

Posted 1 week ago

“The quality of the keyboard has not changed as I was told it would. The quality is the same as the original and the first replacement. The plastic rotating hinge design is inadequate -but I’m sure you already know that . I predict this keyboard will fail as did the previous two. I am very disappointed. The replacement time had cost me dearly. Until the next failure. Sincerely, John E. Williams, NCARB, MBA Architect, Screenwriter”

Helpful Report

Posted 2 years ago

“We pre-purchased the brand new and just released Brydge ProDock Thunderbolt 4 MacBook Docking Station and it is NOT READY FOR PRIMETIME and neither is their lousy customer service (use these words loosely). BUYERS BEWARE: If your BRAND NEW unit is DEFECTIVE (DEAD ON ARRIVAL), they make you go through a bunch of hoops and then even when nothing they ask you to works and you want to just return it, they will charge you a 7% restocking fee unless you let them fix it and you have to pay for return shipping. THIS IS WRONG, IF IT IS DEFECTIVE, CONSUMERS HAVE THE RIGHT TO A FULL REFUND. They will treat your defective return as a deposition, rather than actual customer service. They are not Amazon and they are not Nordstroms, they are Brydge. IRONICALLY, THEIR NAME IS BRYDGE BECAUSE IT IS CUSTOMER SERVICE BRIDGE THAT LEADS TO NOWHERE!!”

Helpful Report

Posted 2 years ago

“Problem connecting my MacBook and new Bridge Pro Dock”

Helpful Report

Posted 2 years ago

“I could not get my external monitors to come on. Extremely disappointed. I have put it back in the box and put it on the shelf. Probably will never purchase another Brydge product again.”

Helpful Report

Posted 2 years ago

“Never received the package. Customer service says to contact them after Christmas since it takes time (20 days) for them to process refunds for lost packages.”

Helpful Report

Posted 2 years ago

“Non working keyboard was delivered, its shoking that all it was a simple usb keyboard. Not friendly return policies. Cheap plastic built quality and very bulky and poor customer service. Bad design as it takes over a usb c port and do not have pass through or could have added card reader or battery pack for its price point”

Helpful Report

Posted 2 years ago

Thank you for your review! We appreciate any and all feedback that may help us improve. We encourage you to contact our Customer Support team to help troubleshoot any issues you may be experiencing. Often times we can resolve product issues before a return or replacement is necessary. Customer Support can be reached via email at support@brydge.com, by phone at +1(435) 214-7485, or via live chat, accessible on Brydge.com.

Posted 2 years ago

“Wrong cable and no way to return it for the correct one.”

Helpful Report

Posted 2 years ago

Thank you for your review. We encourage you to contact our Customer Support team to help troubleshoot your cable issue. Often times we can resolve product issues before a return or replacement is necessary. Customer Support can be reached via email at support@brydge.com, by phone at +1(435) 214-7485, or via live chat, accessible on Brydge.com.

Posted 2 years ago

Brydge is rated 3.2 based on 24 reviews