Brydge Reviews

Name: Brydge
Address: 1912 Sidewinder Drive, Suite 104, park city, Utah
Rating: 3.17

3.2 Rating 24 Reviews

54 %

of reviewers recommend Brydge

Company Reviews

Product Reviews

16,084

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Phone:

(435) 214-7485

Email:

support@brydge.com

Location:

1912 Sidewinder Drive,
Suite 104,
park city
Utah
84060

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Got back the money I had lost. Email address in my bio”

Helpful Report

Posted 6 months ago

“Unfortunately I can not really review the actual product as the adapter fried within a couple hours. I waited 5 months or more to get it, now I am going on a month to get a replacement adapter. For my first time buying a product from Brydge, I am very disappointed.”

Helpful Report

Posted 2 years ago

“The quality of the keyboard has not changed as I was told it would. The quality is the same as the original and the first replacement. The plastic rotating hinge design is inadequate -but I’m sure you already know that . I predict this keyboard will fail as did the previous two. I am very disappointed. The replacement time had cost me dearly. Until the next failure. Sincerely, John E. Williams, NCARB, MBA Architect, Screenwriter”

Helpful Report

Posted 2 years ago

“Solid alternative for apple products at a great price”

Helpful Report

Posted 2 years ago

“We pre-purchased the brand new and just released Brydge ProDock Thunderbolt 4 MacBook Docking Station and it is NOT READY FOR PRIMETIME and neither is their lousy customer service (use these words loosely). BUYERS BEWARE: If your BRAND NEW unit is DEFECTIVE (DEAD ON ARRIVAL), they make you go through a bunch of hoops and then even when nothing they ask you to works and you want to just return it, they will charge you a 7% restocking fee unless you let them fix it and you have to pay for return shipping. THIS IS WRONG, IF IT IS DEFECTIVE, CONSUMERS HAVE THE RIGHT TO A FULL REFUND. They will treat your defective return as a deposition, rather than actual customer service. They are not Amazon and they are not Nordstroms, they are Brydge. IRONICALLY, THEIR NAME IS BRYDGE BECAUSE IT IS CUSTOMER SERVICE BRIDGE THAT LEADS TO NOWHERE!!”

Helpful Report

Posted 2 years ago

“Great products. High quality, durable, and would recommended to others.”

Helpful Report

Posted 2 years ago

“Reviewing the product not the company.”

Helpful Report

Posted 2 years ago

“Great products!”

Helpful Report

Posted 2 years ago

“Had to change settings from standard to operate. Wasn't included in instructions. Wireless charger not working. Been working with customer support to get operational. Wish the sleeve wasn't plastic for a higher quality feel. Hdmi outputs would be nice on future model. Overall I'm pretty happy, but users should be aware of issues. I'm confident brydge will get the charger functional.”

Helpful Report

Posted 2 years ago

“Construction and quality are great! However for reasons unknown apple has taken away the ability to use clam shell mode without a power cable connect. This means that the dock is well useless. You have to have the external monitor connected and a power cable connect before you close the lid. So nice rock but unfortunately it’s a waste of money until apple fixed the issue.”

Helpful Report

Posted 2 years ago

“Cannot use thunderbolt connection to new LG thunderbolt display. Tech support has tried to help, but the best we could come up with is either an Anker dock (one I had on hand) or an HDMI to thunderbolt adaptor.”

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Posted 2 years ago

“Problem connecting my MacBook and new Bridge Pro Dock”

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Posted 2 years ago

“Wonderful product. Very intelligent, eloquent and adaptable. Works very well, and easy to detach my MacBook.”

Helpful Report

Posted 2 years ago

“I could not get my external monitors to come on. Extremely disappointed. I have put it back in the box and put it on the shelf. Probably will never purchase another Brydge product again.”

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Posted 2 years ago

“Brydge is good.”

Helpful Report

Posted 2 years ago

“These reviews always start out as a "5". This is my 3rd 10.2 MAX+. The hinges failed on the first two. I don't know if the hinge design has been corrected with my latest replacement, or if the hinges will fail again. Despite the frustration of multiple replacements -- and mediocre customer service -- I still believe the 10.2 MAX+ is the best product out there.”

Helpful Report

Posted 2 years ago

“I have only purchased 1 item from Brydge and it has not been a satisfying experience.”

Helpful Report

Posted 2 years ago

Hi David, I'm so sorry to hear that you were dissatisfied with your experience; we'd love to hear more about this and make it right in any way that we can. You will be hearing from a member of our customer support team shortly.

Posted 2 years ago

“Never received the package. Customer service says to contact them after Christmas since it takes time (20 days) for them to process refunds for lost packages.”

Helpful Report

Posted 2 years ago

“Love my new Brydge 16” case. The larger size is great for the 12.9” IPad Pro.”

Helpful Report

Posted 2 years ago

“Very expensive for what it is, compared to Asian competitors that are in the $60 range. Incredibly heavy, it triples the weight of the iPad. Also, cutting and pasting text does not have a quick key, it requires you to use key combination commands. Overall, it’s a good keyboard, but the trackpad does not allow simple tapping. It always requires you to push down with excess pressure until it mechanically clicks. Overall, I’m not terribly happy with it for the price, and actually had hindsight that I didn’t buy one of the cheap keyboards off eBay from China that I have been using successfully for the past seven years if they break, $36 to replace.”

Helpful Report

Posted 2 years ago

Thank you for your feedback! We encourage you to contact our Customer Support team to help troubleshoot any issues you may be experiencing. Often times we can help resolve product issues, and elevate your user experience. Customer Support can be reached via email at support@brydge.com, by phone at +1(435) 214-7485, or via live chat, accessible on Brydge.com.

Posted 2 years ago

Brydge is rated 3.2 based on 24 reviews