Merchanting Ltd Reviews

Name: Merchanting Ltd
Address: Merchanting, 44 Stores, 44 Berth, Tilbury, Essex
Rating: 4.06

4.1 Rating 1,687 Reviews

76 %

of reviewers recommend Merchanting Ltd

4.1

Based on 1,687 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 69%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

01375 258023

Email:

sales@buildersmerchant.com

Location:

Merchanting, 44 Stores, 44 Berth,
Tilbury
Essex
RM18 7HP

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Merchanting Ltd 5 star review on 21st June 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Straightforward and easy to deal with. Delivery within the time period indicated. Happy with them and will use then again”

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Posted 4 years ago

“Very nice of company to be honest and inform me of a problem of my order being delayed and the reason. Hence i decided to wait and not withdraw the order. Feel there should be better communication between departments, as having asked for the delivery address to be changed and an extra sheet added to order it didn't happen. One of the sheets ( 6 total ) was slightly damaged on one end , but was able to be used. Kind regards.”

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Posted 4 years ago

“Material arrived in good condition via courier, and the driver was helpful. Had a 10 day delivery Window and it was well underneath that.”

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Posted 4 years ago

“Product excellent”

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Posted 4 years ago

“Very happy with the price of the boards, Delivery took a little longer than quoted otherwise I would have given a 5 star review.”

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Posted 4 years ago

“Delivery was slow for such very lightweight items. Seven days from order date to receipt of items via Royal Mail is poor by today’s standards.”

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Posted 4 years ago

“I requested 24hours notice to make sure I was here. Didn’t get it. Otherwise the service was very good. Delivery drivers were very helpful.”

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Posted 4 years ago

“Timber was decent grade”

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Posted 4 years ago

“Had no confirmation of order or delivery”

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Posted 4 years ago

“Good job delivery as scheduled”

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Posted 4 years ago

“Very good service and product was very competitively priced”

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Posted 4 years ago

“My boards arrived within the specified time and I'm very happy with the service.One of my boards was damaged but that was down to the courier loading badly.”

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Posted 4 years ago

“Good quality product at the best prices I've found.”

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Posted 4 years ago

“Product arrived okay, but just left near garage without warning or ringing the doorbell. Do not know who delivered.”

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Posted 4 years ago

“The service was good. My only negative would be not being informed as to what day or that the delivery was on the way. An email or a text would have been good apart from that good”

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Posted 4 years ago

“Order came on time”

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Posted 4 years ago

“Quick service, product not the best but useable!”

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Posted 4 years ago

“Good producer delivered when said”

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Posted 4 years ago

“Very efficient”

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Posted 4 years ago

“Good company! The did my project quickly and professionally.”

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Posted 5 years ago

Merchanting Ltd is rated 4.1 based on 1,687 reviews