“None of the self service tills working -again so big queues at the few other tills.
Price match is a con as it only applies to none offer pricing from comparable stores. Wickes had buy 2 tins of Dulux paint for £26 and Bunnings was £14 per tin. But could not match Wickes as it was an offer so why bother with the price match. Bring back Homebase management!”
“Appalled at conversation I overheard from an employee at Bunnings in Weston. Employee ask another employee to make his presence felt in the isle where a black man was looking at the tool section. Why I asked myself did he think because he was black that he was about to steal some tools. If the man was white he definitely would not be concerned at all. This kind of attitude really gets me angry.”
“Ordered kitchen 03.03.18, and hired their recommended fitter (expensive) started 19.03.18, but no one can confirm delivery of kitchen. In store kitchen planner does not liaise with fitter they leave it all to you. So now I have a fitter in situ but no kitchen for him to fit and no idea when it will arrive. Worried I will be left with unfinished kitchen (as fitter cannot come back and finish) if it is not delivered in time. Very stressed about this and regret not going to BnQ.”
“Went into one the other day and was appalled at the overpriced items. My goodness!! On a slightly better point I can report that all their plants looked alive. Hint, hint for Aldi and all the others.”
“Late on delivery, I had to chase them only to be told that there was an issue with my kitchen order, this was 4 days after the stated delivery date and after I made the calls to see what the reason for late delivery was.
Rude boarding on arrogant manager when I requested a refund.
Communication of my complaint ignored”
