“Finn has become part of my daily routine... I’m so lazyyy to search in the app now, I simply ask finn a question and usually get the information I need within seconds. It's feels so modern”
“Overall, my bunq experience felt very positive.
Free bunq elite subscription, many useful features like zerofx, free withdrawals from ATMs and others. I'm couldn’t ask for more.”
“Efficienza al massimo, sia nella consegna della carta che nella semplicità di attivazione della stessa. App facile da usare. Se hai bisogno di assistenza rispondono prontamente.”
“I was thinking of bunq as an average bank until I started using the join account feature,,, no bureaucracy at all. I set it up in a day. It’s impossible to set up joint acc with an old bank”
“I DIDN’T expected support to leave such a good first positive impression. So, what happened was I contacted bunq after replacing my phone and had questions about restoring access and updating my card settings. The agent… I can’t recall his name, but anyway, he explained every step clearly and stayed in the chat until everything worked out. THAT kind of patience is rare today, and it genuinely made me feel valued as a customer. 4 stars only because I waited a bit longer for the respond than I initially expected”
“The app’s interface could be better really. I expected to see something more:
-minimalistic.
- simple
If they made something as straightforward as their banking service, they would be best”
“I thought having multiple subaccounts would be rusty but NO - all's working fast, easy to set them up. And also sending money abroad isn't consuming much time.”
