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Burrows Motor Company Reviews

4.7 Rating 1,070 Reviews
94 %
of reviewers recommend Burrows Motor Company
4.7
Based on 1,070 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Burrows Motor Company Reviews
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Phone:

01226 720443

Email:

info@burrowsmotorcompany.co.uk

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Burrows Motor Company 5 star review on 16th April 2024
Mr Robinson
Burrows Motor Company 5 star review on 16th April 2024
Mr Goldthorpe
Burrows Motor Company 5 star review on 22nd February 2024
Mrs Mcgowan
Burrows Motor Company 5 star review on 22nd February 2024
Mrs Vernon
Burrows Motor Company 5 star review on 22nd February 2024
Mrs Vernon
Burrows Motor Company 5 star review on 22nd February 2024
Mr Bell
Burrows Motor Company 5 star review on 16th January 2024
Mr Nicholas
14
Anonymous
Anonymous  // 01/01/2019
Very helpful and good advice given when buying a second hand car from Kia Burrows
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Posted 6 years ago
Hi - thank you for taking the time to review us. We are delighted to hear that you experience with us has been five star! We hope that you love your new car and thank you for choosing Burrows.
Posted 6 years ago
I ordered a trim for my new car I purchased from burrows and the parts department said it would arrive on the 22nd January 2019.Burrows Havnt Contacted me yet today 4th Feb.This is the second time this has happened and I don’t think I should be chasing this up.I got better service when I was buying the car from them.
Helpful Report
Posted 6 years ago
Hi Martin - we are sorry to see that you have left us a 1 star review. This is not up to our usual standards and we will be passing your comments back to our Parts team at Barnsley and someone will be in touch regarding an update on your order. Again we apologise for the inconvenience this has caused for you.
Posted 6 years ago
Friendly, efficient and professional.
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Posted 6 years ago
Hi Rahena - thank you for taking the time to review us. We are glad to see that your experience with us has been five star. Hopefully we will be seeing you again in the future.
Posted 6 years ago
Very good service all round. Sales Rep (David) was extremely helpful the whole way through the process. They made getting a car for the first time very easy and understandable.
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Posted 6 years ago
Hi Shannon - thank you for taking the time to review us. We are delighted to hear that purchasing your first car has been a five star experience. Hopefully we will be seeing you again in the future and thank you for choosing Burrows.
Posted 6 years ago
Excellent customer service friendly people
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Posted 6 years ago
Hi - thank you for taking the time to review us. Hopefully we will be seeing you again in the future.
Posted 6 years ago
Very friendly service, thank you
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Posted 6 years ago
Hi Khaliq - thank you for taking the time to leave us a five star review. Hopefully we will be seeing you again in the future and thank you for choosing Burrows.
Posted 6 years ago
The service was great! the guys at Burrows understand customer care and I had a courtesy car while I awaited the arrival of my new car the specification is brilliant. Thank you Burrows Sheffield.
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(Burrows Mazda Sheffield) - Posted 6 years ago
Hi Sherron - thank you for taking the time to leave us a great review. We are delighted to hear that your experience with us has been five star. Thank you for choosing Burrows and hopefully we will be seeing you again in the future.
Posted 6 years ago
professional and courteous sales staff. best price car sourced.
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(Burrows Toyota Barnsley) - Posted 6 years ago
Hi Brian - thank you for taking the time to leave us a five star review! Hopefully we will be seeing you again in the future.
Posted 6 years ago
Very pleasent and helpfull
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(Burrows Toyota Rotherham) - Posted 6 years ago
Hi Janet - thank you for the five star review.
Posted 6 years ago
Excellent professional sales without any 'pushy selling'. Asked the right questions and addressed issues as required. Would not hesitate in recommending them to anyone.
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(Burrows Toyota Doncaster) - Posted 6 years ago
Hi Stuart - thank you for taking the time to leave us a five star review. We are delighted to hear that your experience with us has been five star.
Posted 6 years ago
Excellent service
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(Burrows Mazda Sheffield) - Posted 6 years ago
Thank you for leaving a 5-star review Janet.
Posted 6 years ago
Great service from start to finish,. Very friendly, approachable and professional and happy to spend the time to answer all questions clear, offering helpful advice along the way.
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(Burrows Toyota Sheffield) - Posted 6 years ago
Hi - thank you for taking the time to leave us a great review. We are delighted to hear that your experience with us has been five star. Thank you for choosing Burrows and hopefully we will be seeing you again in the future.
Posted 6 years ago
Had great service from the place and Bill was excellent. Process was explained and carried out as stated
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(Burrows Toyota Sheffield) - Posted 6 years ago
Hi Alison - thank you for taking the time to leave us a five star review. Hopefully we will be seeing you again in the future.
Posted 6 years ago
We were very happy with the overall motor deal we had with Burrows .The staff were helpful and polite .The acid test would we deal with them again Yes . W&D M
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(Burrows Toyota Doncaster) - Posted 6 years ago
Hi - thank you for taking the time to leave us a review. Hopefully we will be seeing you again in the future.
Posted 6 years ago
Popped my Yaris in for a service and asked what a CHR would set me back. From there on David moved heaven and earth to hit a figure that was right for me. The service and hospitality is always top notch from every member of staff.
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(Burrows Toyota Doncaster) - Posted 6 years ago
Hi Jamie - thank you for the five star review. Thank you for choosing Burrows and hopefully we will be seeing you again in the future.
Posted 6 years ago
They look after their costumes and their cars
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(Burrows Toyota Sheffield) - Posted 6 years ago
Hi Victoria - thank you for the five star review.
Posted 6 years ago
The salesman's discussion was very informative and supportive. I didn't get a hard sales pitch, just ideas around surpassing the distance between buyer, sales and me :) David Bateman was my guy and proved very helpful. Also got a good deal on my old car. Was offered more than I had researched! Thank you for the flowers AND for the Christmas card, nice touch and old fashioned after sales.
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(Burrows Toyota Barnsley) - Posted 6 years ago
Hi Julie - thank you for taking the time to leave us a great review. We are delighted to hear that your experience with us has been five star. Thank you for choosing Burrows and hopefully we will be seeing you again in the future.
Posted 6 years ago
The service and trouble I had with 4 sales personnel was out of this world. Went to pick car up it had a flat battery,taking car home next day tyre pressure warning light came,checked tyres all 4 tyres 5lbs under front should be 33 lbs was 28 lbs rear tyres should be 32 lbs was 28lbs.Plus was asked to take out a service plan no way.Had problems with this garage on numerous time I have had to visit.All so took 28 day to get my log book back which I was told would take 5 days.
Helpful Report
(Burrows Toyota Sheffield) - Posted 6 years ago
Hi - we are sorry to see that your experience with us has not been up to our usual standards. We have passed your comments back to the team. Again we are sorry for the inconvenience this has caused for you.
Posted 6 years ago
Although it took a couple of attempts to sort paintwork issues it was finally acceptable There was a mix up returning the car to us but Julie came to the rescue and delivered the car herself Julie is an excellent ambassador for Burrows nothing was too much trouble The only other issue there was no service history something I expected .
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(Burrows Toyota Doncaster) - Posted 6 years ago
Hi Amy - thank you for taking the time to leave us a review.
Posted 6 years ago
Knowledgeable, efficient staff and a speedy, effective transaction.
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(Burrows Kia Barnsley) - Posted 6 years ago
Hi Paul - thank you for taking the time to leave us a five star review.
Posted 6 years ago
Burrows Motor Company is rated 4.7 based on 1,070 reviews