“Signed up with them but still being constantly bombarded with calls asking if everything is OK........no it isn't as you keep pestering me. I will not use them again when our gas and electricity is up for renewal”
“Continual passive aggressive phone calls to our company from a very rude female caller. This has been going on for some months now. Generally quite vague about who she is and why she is phoning. Telling lies about what other colleagues have said to gain further information. I didn't have access to the information she was asking, informed her of this and she became very confrontational. I asked again who she was and why she was calling and she hung up on me. Avoid at all costs. Does anyone have any idea how to report them/make the calls stop?”
“very rude, keep calling even months after I think I have finally got rid of them! Won't take no for an answer. They lie saying they are working on behalf of the government, they are not! Do not give them your meter number. Their website was stopped by our internet security, need I say more....”
“Extremely rude and won't take "no thanks" for an answer. I have been through this a few months ago with a female caller who was also very persistent. Today I had a male caller who talked right over me, kept telling me that it wasn't a sales call and even when I told him that we were in a contract until 2021 he insisted that all he wanted were a few details. I told him that I'd already told his company that I wasn't interested in their "service". He got very defensive and said that they hadn't contacted us before. (not true) When I refused to give him any details he asked to speak to the "company decision maker" - I told him that was me and he asked for my "full name" in a sort of threatening manner (as if he was going to report me to my superior!!). My colleague was listening to this call and said she would have hung up on him, he was so rude and overbearing!”
“Repeated calls to my company. I have said we are not interested but they still call back
despite my telling them that we have just renewed our electricity contract. If they ring again I will insist they remove our number from their database. Having TPS in place seem to make no difference.”
“Constantly calling our company. I have politely said we are not interested but they constantly call back - sometimes on a daily basis. Very frustrating. Have asked for them to remove us from the list but the calls keep coming.”
“As previous reviews have stated this company has chosen it's name to sound like an official government agency when actually they are just a energy price comparison business.
Their telephone agents could do with some training in to what is an appropriate telephone manner, especially when you are trying to sell a service. Their operator called our office and was rather rude and aggressive making accusations about staff at my business being liars.
I had to end the call before it went further. Definitely not the right way to go about trying to sell your services, probably better to be a bit more polite with potential clients.”
