Buy It Direct Reviews

3.5 Rating 435 Reviews
B-
Happiness Grade
B-

Delivery - Average

70.00%
Industry Average
Really fast delivery on a very big order.
posted 4 months ago - Anonymous
I ordered two large electrical items,unfortunately they did not arrive on specified day. I could not contact couriers. I contacted customer service and they sorted it out and gave me delivery date. It did arrive on that day,thankfully. There is a shelve missing from oven so again contacted customer service. They sorted it out and I am awaiting the shelve.
posted 5 months ago - Sharon
Excellent price and delivery on time. I would use this site again.
posted 6 months ago - Siobhan
Quick delivery, very good and quick response to emails. Very helpful customer service team.
posted 8 months ago - Tadeusz
Great price. Fast delivery. Great tracking. 5 stars.
posted 9 months ago - Adam
I found Buy It Direct to be amazing value for money, we bought a double bed which arrived in perfect condition and amazing quality, when I did phone to enquire about delivery staff were very friendly and helpful, courier was good however they did say they wld phone before delivery to arrange delivery however they didn't and I was lucky we were home , but otherwise very happy
posted 9 months ago - Anonymous
Price,delivery, returns +replacement, all top class,highly recommended
posted 10 months ago - Anonymous
Good service and great product, slight delay in delivery but resolved well
posted 11 months ago - MSmith
I was told 2/3 days for delivery and it was delivered late 6 days late, not really a problem accept that when I contacted customer service several times after the failed delivery I was told be different agents different times and dates every time.
posted 1 year ago - Anonymous
Good value and communication and prompt delivery.
posted 1 year ago - Robert sweetman