Buy It Direct Reviews

“ Great customer service, not just buying a product, also returning the communication was excellent, highly recommend, I would buy from this company again ”

“ I received a damaged table. The matter was resolved in a matter of days with absolutely no fuss Super service. Will definitely buy from them again ”

“ They delivered earlier not in planned date with very short notice .. then I asked to notice me day before because i wasn’t at home the first time and they still Jsut rang me 3 hour prior .. but in general everything else good just communication service not great .. but driver was nice and friendly ”

“ Soon as my initial complaint was accepted by BiD, the after Sales service was excellent. ”

“ Amazing customer service from this company. I cannot recommend them highly enough. I had an issue with an item I bought, customer services dealt with it in a speedy and very professional manner. Very happy customer. ”

“ I ordered two large electrical items,unfortunately they did not arrive on specified day. I could not contact couriers. I contacted customer service and they sorted it out and gave me delivery date. It did arrive on that day,thankfully. There is a shelve missing from oven so again contacted customer service. They sorted it out and I am awaiting the shelve. ”

“ Delighted with the product & service ”

“ Really fast service, good prices ”

“ Quick delivery, very good and quick response to emails. Very helpful customer service team. ”

“ Good service and great product, slight delay in delivery but resolved well ”