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Buy It Direct Reviews

3.6 Rating 452 Reviews
B-
Happiness Grade
B-

Customer Service - Average

70.00%
Industry Average
The microwave is exactly as described. Excellent service and delivery. I will order from Buy It Direct and will recommend it to my friends and family.
posted 1 month ago - Siobhán
My chair is beautiful just as the photos showed, very quick process from start to finish. Delivered within a few days of purchase. 5 Star service.
posted 3 months ago - Anonymous
Customer service was really helpful and the communication was always fast. They provided options and solutions for my issue and followed me through the process.
posted 4 months ago - Karina
The brilliant service. Well done!
posted 6 months ago - Vik
Excellent service with quality products.
posted 7 months ago - Anonymous
Bed colour is much lighter than the pictures in reality however I like it. Bed is excellent quality, and delivery service was good. I bought a second one since and I would happily buy from buy in direct again.
posted 10 months ago - Jean K
Customer service fantastic
posted 10 months ago - Anonymous
Great customer service, not just buying a product, also returning the communication was excellent, highly recommend, I would buy from this company again
posted 1 year ago - Anonymous
I received a damaged table. The matter was resolved in a matter of days with absolutely no fuss Super service. Will definitely buy from them again
posted 1 year ago - Una Scally
They delivered earlier not in planned date with very short notice .. then I asked to notice me day before because i wasn’t at home the first time and they still Jsut rang me 3 hour prior .. but in general everything else good just communication service not great .. but driver was nice and friendly
posted 1 year ago - Anonymous