“a refund is transferred to lazadas wallet, which is like a lock in since it is hard to retrieve it
further the customer service is unqualified to deal with issues beyond most basic. anything slightly complicated like fraud is hopeless to get resolved”
“The basterd delivery Malay guy named nurakmal Ashraf (010-718 0971) this basterd never come to my place simply saying the buyer rejected the parcel... I give some evidence pictures he just take pictures on the road side saying that simply saying that attempt unsuccessful reject by buyers... care full Lazada racist couriers basterd name nurakmal Ashraf”
“Horrible customer support and service. Made a mistake does not want to acknowledge. Sorry voucher not given after the proof. Most live chat hesitant to respond quickly and never respect my decision as a customer for email preference of contact. Most seller there never admit the truth and never go beyond their caring for the customer. Some never bother to reply. This is what happen if you dont want competition.”
