Cabjaks Limited Reviews

Name: Cabjaks Limited
Address: 6 Echelon Place, East Tamaki, Auckland 2013, Highbrook, East Tamaki, Auckland, Auckland Region
Rating: 4.82

4.8 Rating 433 Reviews

97 %

of reviewers recommend Cabjaks Limited

Company Reviews

Product Reviews

Metrics

4.8

Based on 433 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Cabjaks Limited 5 star review on 2nd May 2025

141

Anonymous

Anonymous // 01/01/2019

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“- Very good customer service, - approachable staff - meet the time to pick up the order”

Helpful Report

Posted 3 months ago

Hi John, Thank you for your amazing review! We're thrilled to hear that our customer service and approachable staff made your experience enjoyable. It’s always our goal to meet timing expectations, and we’re glad we could do that for you. If you ever need anything in the future, don’t hesitate to reach out. Best wishes, Cabjaks Team G.

Posted 3 months ago

“It was a really simple process to order my kitchen bench through Cabjaks. The price was great, and delivery was timely.”

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Posted 4 months ago

Hi Anna, Thank you for your fantastic review! We’re delighted to hear that you found the ordering process simple and the pricing to your satisfaction. We are so glad that we met your expectations and we hope to see you again soon. If you have any questions or need assistance in the future, don’t hesitate to get in touch. Best wishes, Cabjaks Team G.

Posted 3 months ago

“good easy set up”

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Posted 4 months ago

Hi Chitralatha, Thank you for your wonderful review! We're delighted to hear that you found the setup easy. Our goal is to ensure a smooth experience for all our customers, and it’s great to know we hit the mark with you. If you ever need further assistance or have any questions, feel free to reach out. Best wishes, Cabjaks Team G.

Posted 3 months ago

“Overall happy with the product. I didn’t like that there were not predrilled holes for the soft close drawers. Created a lot of extra faff, and defeats the point of buying flatpack”

Helpful Report

Posted 4 months ago

Hi Joseph, Thank you for your feedback! We’re glad to hear that you're overall happy with the product. We appreciate your feedback regarding the additional holes for the soft close drawer runners and will look in to how we can adjust this for future purchasers. Keeping our products standardised means we can continue to keep our costs low and production lead times short, however, we value your feedback around this and will make sure to pass your comments on. If you have any further questions or need assistance while assembling, feel free to reach out. Best regards, Cabjaks Team G.

Posted 3 months ago

“Cabinets are well made and look great. Cabjaks were super easy to deal with and the customer service was great when I rang them to discuss my order. I LOVE my new laundry - have attached some before & after photos. Thanks Cabjaks”

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Posted 4 months ago

Hi Maria, Thank you so much for your glowing review! We’re thrilled to hear that you’re loving your new laundry and that our team made your experience smooth and enjoyable. We can see the before photo you have attached —we’re always excited to see how our products transform spaces so if you could send us through the after photo we'd love to see it! If you need any assistance in the future or have more feedback to share, please don't hesitate to reach out. Warm regards, Cabjaks Team G.

Posted 4 months ago

“Awesome easy setup. You design what you want and they build you the components. No middle man taking a snip. Quality is good. Service was really good.”

Helpful Report

Posted 4 months ago

Hi Rupert, Thank you for your fantastic review! We’re so glad to hear that you found our setup easy and appreciate your positive remarks about the quality and service. If you have any questions or need further assistance down the road, don’t hesitate to get in touch! Best regards, Cabjaks Team G.

Posted 4 months ago

“Third time purchasing from Cabjaks, always experienced fantastic communication and customer service from ordering to delivery”

Helpful Report

Posted 4 months ago

Hi Jewal, Thank you so much for your wonderful review! We’re thrilled to hear that you’ve had a consistently great experience with our communication and customer service over your three purchases. Your loyalty means a lot to us, and we’re always here to ensure your ordering and delivery process is smooth. If there’s anything else we can assist you with or if you have more feedback, don’t hesitate to reach out! Best regards, Cabjaks Team G.

Posted 4 months ago

“Very good value for money. Prompt service. The only thing I can see that can be improved is the edge of the cabinet that is on the floor have a bit more protection. Some of the cabinets are quite heavy, so the driver pushes the cabinets to the edge of the truck before I give him a hand to bring it inside. As the cabinets are stacked upside down, the top edge of the cainets have some minimal damage due to rubbing and have black marks. As it's the top edge of the wall cabinets, can't easily been seen, but if you look closely can see the minimal damage on the corner. As it is a rental property, and the price very sharp, didn't want to make a fuss. Not sure if having blankets on the floor will help. It's hard for 1 person to deliver by themself as some of the units are heavy.”

Helpful Report

Posted 4 months ago

Hi Basil, Thank you for your thoughtful review and feedback! We're pleased to hear that you found our service prompt and the value for money to your satisfaction. We truly appreciate your comments regarding the cabinet edges, and we will certainly take this into consideration to improve our delivery process in the future. Your insights are valuable, and we strive to ensure every aspect of our products meets our customers' expectations. If there’s anything else we can assist you with, please feel free to reach out. Best wishes, Cabjaks Team G.

Posted 4 months ago

“Really happy with the purchase. Quality is good.”

Helpful Report

Posted 5 months ago

Hi Praveen, Thank you so much for taking the time to leave us this positive review. We're thrilled to hear you're really happy with your purchase and that the quality met your expectations. If you have any further questions or need assistance in the future, feel free to reach out. We’re always here to help! Best wishes, Cabjaks Team G.

Posted 4 months ago

“Great to deal with. Makes selecting your items so easy as they know there stuff.”

Helpful Report

Posted 5 months ago

Hi Tim, Thank you for your fantastic review! We’re delighted to hear that you found the planning process easy and that our expertise made a difference. It's always our goal to provide a seamless experience, and we’re glad we could help. If you have any more questions or need assistance in the future, don’t hesitate to reach out! Best, Cabjaks Team G.

Posted 4 months ago

“Fantastic customer service. Very patient with all my questions about my wardrobes and great communication when an item got left behind by the freight company. They immediately actioned replacement when needed and even received a courier package the next morning on a weekend. Nice to talk to real humans on the phone!”

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Posted 5 months ago

Hi Ellen, Thank you for your wonderful review! We're so glad to hear that our customer service team took the time to answer all your questions and that you experienced great communication throughout. It’s always our aim to resolve any issues quickly, even on weekends! If you have any more queries or need assistance in the future, don’t hesitate to reach out. We’re always here to help! Warm regards, Cabjaks Team G.

Posted 5 months ago

“Great service in sortig out a problem for me... within 2 days”

Helpful Report

Posted 5 months ago

Hi Ian, Thank you for your fantastic review! Providing prompt service is our priority, and it’s great to know we met your expectations. If you need anything else, don’t hesitate to reach out! We hope to see you again soon! Kind regards, Cabjaks Team G.

Posted 5 months ago

“Excellent service, got exactly what we were looking for. Solid and well made. Very pleased.”

Helpful Report

Posted 5 months ago

Hi Amanda, Thank you so much for your excellent review! We're thrilled to hear that you received exactly what you were looking for and that you're pleased with the quality of our products. It’s wonderful to know that our commitment to solid, well-made items has met your expectations. If you need anything else in the future, we’d love to help! Best wishes, Cabjaks Team G.

Posted 5 months ago

“We ordered our benchtops from Cabjacks for our DIY kitchen. Great service and a fantastic product. There was a small issue with one of the benchtops and they did not hesitate to rectofy the problem. We were very impressed with the quality and look of these benchtops”

Helpful Report

Posted 5 months ago

Hi Stacey, Thank you for your fantastic review! We’re thrilled to hear that you had a great experience with our service and that you love the quality of your benchtops. We always strive to ensure our customers are completely satisfied, so we appreciate your understanding regarding the minor issue and our prompt resolution. If you have any more projects in the future, we’d be delighted to assist you again! Best regards, Cabjaks Team G.

Posted 5 months ago

“We recently ordered wardrobe fittings and were pleasantly surprised by the quality at such a reasonable price. If you watch the installation videos, you'll find that the DIY process is incredibly straightforward. I highly recommend opting for the soft-close feature”

Helpful Report

Posted 6 months ago

Hi Adrienne, Thank you for your wonderful review! We're so glad to hear that you were impressed with the quality of our wardrobe products and found the installation process to be straightforward. The soft-close feature really does make a difference, doesn’t it? We appreciate your recommendation and hope to assist you with more projects in the future! All the best, Cabjaks Team G.

Posted 5 months ago

“Very pleased with quality of products. Took a bit of time to work out exactly what we needed to order. The design tool didn't work for us because you needed your space (room) to be a minimum width. Our space was less than the minimum but we could still fit a tower in easily. So really cabjacks needs to alter the minimum width so everyone can use the design tool. We have a small walk-in cupboard and fiited 2 towers, one on either side, and then cut down the rails to fit the small gap next to each tower. Also it's confusing to call it a 'room', what you mean is 'wall'. However, impressed that our order was completely correct and it looks really good; my husband also liked that the panels could be used either way round which prevented mistakes being made by us the installers.”

Helpful Report

Posted 6 months ago

Hi Stephanie, Thank you for your thoughtful review! We're delighted to hear that you're pleased with the quality of our products and that they fit well in your space. We appreciate your feedback regarding the design tool and will definitely consider your suggestions for improvement. We generally find that wardrobe spaces tend to be 900mm and above which is why the planner has a minimum wall width. It’s great to know that the panels worked well for you and made installation easier! If you need any assistance in the future, don’t hesitate to reach out. Best, Cabjaks Team G.

Posted 5 months ago

“Pretty good value overall. However only 4 shelf pins sent for 2 shelves - even the bag with the handles in said 4 shelf supports. Can you please send me the other 4 asap?”

Helpful Report

Posted 6 months ago

Hi Aaron, Thank you for taking the time to provide us with some feedback, we have sent you an email regarding the shelf supports on this order. Please let us know if there is anything else we can to assist. All the best, Cabjaks Team G.

Posted 5 months ago

“Fantastic product Fantastic service from Emma”

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Posted 6 months ago

Hi Pranesh, Thank you so much for your fantastic review! We're thrilled to hear that you’re pleased with both our product and the service you were provided with. Your satisfaction means the world to us, and we look forward to serving you again. Best, Cabjaks Team G.

Posted 6 months ago

“Great, sturdy, well made products. Exceptional quality.”

Helpful Report

Posted 6 months ago

Hi Flex, We're so glad to hear that you are happy with your Cabjaks products and that you found them, sturdy, well made and of exceptional quality. Thank you so much for leaving us a positive review and we hope we can serve you again in the future. Cabjaks Team G.

Posted 6 months ago

“Kitchen bench arrived safely. Well wrapped. Exact measurements. Looks great.”

Helpful Report

Posted 6 months ago

Hi Fiona, Thank you for taking the time to leave Cabjaks a positive review. We really appreciate your feedback and are so glad to hear that you are happy with your new benchtop. We hope to see you again soon! Cabjaks Team G

Posted 6 months ago

Cabjaks Limited is rated 4.8 based on 433 reviews