Cabjaks Limited Reviews

Name: Cabjaks Limited
Address: 6 Echelon Place, East Tamaki, Auckland 2013, Highbrook, East Tamaki, Auckland, Auckland Region
Rating: 4.82

4.8 Rating 406 Reviews

97 %

of reviewers recommend Cabjaks Limited

Company Reviews

Product Reviews

Metrics

4.8

Based on 406 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Cabjaks Limited 5 star review on 17th November 2024

137

Anonymous

Anonymous // 01/01/2019

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“Very good value for money. Prompt service. The only thing I can see that can be improved is the edge of the cabinet that is on the floor have a bit more protection. Some of the cabinets are quite heavy, so the driver pushes the cabinets to the edge of the truck before I give him a hand to bring it inside. As the cabinets are stacked upside down, the top edge of the cainets have some minimal damage due to rubbing and have black marks. As it's the top edge of the wall cabinets, can't easily been seen, but if you look closely can see the minimal damage on the corner. As it is a rental property, and the price very sharp, didn't want to make a fuss. Not sure if having blankets on the floor will help. It's hard for 1 person to deliver by themself as some of the units are heavy.”

Helpful Report

Posted 3 days ago

Hi Basil, Thank you for your thoughtful review and feedback! We're pleased to hear that you found our service prompt and the value for money to your satisfaction. We truly appreciate your comments regarding the cabinet edges, and we will certainly take this into consideration to improve our delivery process in the future. Your insights are valuable, and we strive to ensure every aspect of our products meets our customers' expectations. If there’s anything else we can assist you with, please feel free to reach out. Best wishes, Cabjaks Team G.

Posted 23 hours ago

“Really happy with the purchase. Quality is good.”

Helpful Report

Posted 1 week ago

Hi Praveen, Thank you so much for taking the time to leave us this positive review. We're thrilled to hear you're really happy with your purchase and that the quality met your expectations. If you have any further questions or need assistance in the future, feel free to reach out. We’re always here to help! Best wishes, Cabjaks Team G.

Posted 23 hours ago

“Great to deal with. Makes selecting your items so easy as they know there stuff.”

Helpful Report

Posted 1 week ago

Hi Tim, Thank you for your fantastic review! We’re delighted to hear that you found the planning process easy and that our expertise made a difference. It's always our goal to provide a seamless experience, and we’re glad we could help. If you have any more questions or need assistance in the future, don’t hesitate to reach out! Best, Cabjaks Team G.

Posted 23 hours ago

“Fantastic customer service. Very patient with all my questions about my wardrobes and great communication when an item got left behind by the freight company. They immediately actioned replacement when needed and even received a courier package the next morning on a weekend. Nice to talk to real humans on the phone!”

Helpful Report

Posted 2 weeks ago

Hi Ellen, Thank you for your wonderful review! We're so glad to hear that our customer service team took the time to answer all your questions and that you experienced great communication throughout. It’s always our aim to resolve any issues quickly, even on weekends! If you have any more queries or need assistance in the future, don’t hesitate to reach out. We’re always here to help! Warm regards, Cabjaks Team G.

Posted 1 week ago

“Great service in sortig out a problem for me... within 2 days”

Helpful Report

Posted 2 weeks ago

Hi Ian, Thank you for your fantastic review! Providing prompt service is our priority, and it’s great to know we met your expectations. If you need anything else, don’t hesitate to reach out! We hope to see you again soon! Kind regards, Cabjaks Team G.

Posted 1 week ago

“Excellent service, got exactly what we were looking for. Solid and well made. Very pleased.”

Helpful Report

Posted 2 weeks ago

Hi Amanda, Thank you so much for your excellent review! We're thrilled to hear that you received exactly what you were looking for and that you're pleased with the quality of our products. It’s wonderful to know that our commitment to solid, well-made items has met your expectations. If you need anything else in the future, we’d love to help! Best wishes, Cabjaks Team G.

Posted 1 week ago

“We ordered our benchtops from Cabjacks for our DIY kitchen. Great service and a fantastic product. There was a small issue with one of the benchtops and they did not hesitate to rectofy the problem. We were very impressed with the quality and look of these benchtops”

Helpful Report

Posted 3 weeks ago

Hi Stacey, Thank you for your fantastic review! We’re thrilled to hear that you had a great experience with our service and that you love the quality of your benchtops. We always strive to ensure our customers are completely satisfied, so we appreciate your understanding regarding the minor issue and our prompt resolution. If you have any more projects in the future, we’d be delighted to assist you again! Best regards, Cabjaks Team G.

Posted 3 weeks ago

“We recently ordered wardrobe fittings and were pleasantly surprised by the quality at such a reasonable price. If you watch the installation videos, you'll find that the DIY process is incredibly straightforward. I highly recommend opting for the soft-close feature”

Helpful Report

Posted 1 month ago

Hi Adrienne, Thank you for your wonderful review! We're so glad to hear that you were impressed with the quality of our wardrobe products and found the installation process to be straightforward. The soft-close feature really does make a difference, doesn’t it? We appreciate your recommendation and hope to assist you with more projects in the future! All the best, Cabjaks Team G.

Posted 1 month ago

“Very pleased with quality of products. Took a bit of time to work out exactly what we needed to order. The design tool didn't work for us because you needed your space (room) to be a minimum width. Our space was less than the minimum but we could still fit a tower in easily. So really cabjacks needs to alter the minimum width so everyone can use the design tool. We have a small walk-in cupboard and fiited 2 towers, one on either side, and then cut down the rails to fit the small gap next to each tower. Also it's confusing to call it a 'room', what you mean is 'wall'. However, impressed that our order was completely correct and it looks really good; my husband also liked that the panels could be used either way round which prevented mistakes being made by us the installers.”

Helpful Report

Posted 1 month ago

Hi Stephanie, Thank you for your thoughtful review! We're delighted to hear that you're pleased with the quality of our products and that they fit well in your space. We appreciate your feedback regarding the design tool and will definitely consider your suggestions for improvement. We generally find that wardrobe spaces tend to be 900mm and above which is why the planner has a minimum wall width. It’s great to know that the panels worked well for you and made installation easier! If you need any assistance in the future, don’t hesitate to reach out. Best, Cabjaks Team G.

Posted 1 month ago

“Pretty good value overall. However only 4 shelf pins sent for 2 shelves - even the bag with the handles in said 4 shelf supports. Can you please send me the other 4 asap?”

Helpful Report

Posted 1 month ago

Hi Aaron, Thank you for taking the time to provide us with some feedback, we have sent you an email regarding the shelf supports on this order. Please let us know if there is anything else we can to assist. All the best, Cabjaks Team G.

Posted 1 month ago

“Fantastic product Fantastic service from Emma”

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Posted 1 month ago

Hi Pranesh, Thank you so much for your fantastic review! We're thrilled to hear that you’re pleased with both our product and the service you were provided with. Your satisfaction means the world to us, and we look forward to serving you again. Best, Cabjaks Team G.

Posted 1 month ago

“Great, sturdy, well made products. Exceptional quality.”

Helpful Report

Posted 1 month ago

Hi Flex, We're so glad to hear that you are happy with your Cabjaks products and that you found them, sturdy, well made and of exceptional quality. Thank you so much for leaving us a positive review and we hope we can serve you again in the future. Cabjaks Team G.

Posted 1 month ago

“Kitchen bench arrived safely. Well wrapped. Exact measurements. Looks great.”

Helpful Report

Posted 1 month ago

Hi Fiona, Thank you for taking the time to leave Cabjaks a positive review. We really appreciate your feedback and are so glad to hear that you are happy with your new benchtop. We hope to see you again soon! Cabjaks Team G

Posted 1 month ago

“Really prompt response with questions and support. The software for ordering has some quirks that make it a bit frustrating - when you select an item you've already put in your plan, it defaults back to a standard set of dimensions.”

Helpful Report

Posted 1 month ago

Hi Natasha, Thank you so much for taking the time to leave us some feedback. We're glad to hear that you found our support service prompt. In regards to our software, we are always improving and working on our planners and we will definitely be sure to take your feedback on board for our next round of improvements. All the best, Cabjaks Team G.

Posted 1 month ago

“Excellent service very happy with product”

Helpful Report

Posted 2 months ago

Hi Robyn, Thank you so much for taking the time to leave us a positive review! Our team loves to receive feedback on both their service and product so we will be sure to pass on your kind words. Thank you again, we hope to see you again soon! Cabjaks Team G.

Posted 1 month ago

“The team are always friendly a great product and always no problem getting things done, good work”

Helpful Report

Posted 2 months ago

Hi Kevin, We really appreciate you taking the time to leave Cabjaks a positive review. It's great to hear that you found our team to be friendly and our product to be great. Thank you for your feedback, we will be sure to share your kind words with the rest of the team. Cabjaks Team G.

Posted 1 month ago

“Good service. Ready quicker than estimated. Delivery team were top notch. Only hassle - one door had the holes for handle drilled wrong so we had to pick up 3/4 hour one way away. Now been waiting 2 weeks for hubby to take off old door and install replacement.”

Helpful Report

Posted 2 months ago

Hi Sandra, Thank you so much for taking the time to leave us a review. We are so glad that you found our service good and that our delivery team were top notch. We apologise for the mishap with the handle holes on the door, unfortunately we occasionally run into issues with our machinery needing to be rejigged and checked over. We usually try to rectify any issues our customers may encounter as quickly and smoothly as we can and can only apologise that this was not the case in your situation. Please do let us know if there is anything further we can do for you. We hope to see you again soon, Cabjaks Team G.

Posted 1 month ago

“For the price, the quality is really good. We love our new kitchen. The whole process was easy.”

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Posted 2 months ago

Hi Anza, Thank you so much for taking the time to leave us a 5-star review! We really appreciate your feedback and we are so glad to hear that you not only love your new kitchen but you found the whole process easy. Thanks again, Cabjaks Team G.

Posted 1 month ago

“We have ordered off Cabjaks now twice. First we did our laundry then we grabbed kitchen cabinets to design a kitchen area. Would totally recommend to others and will definitly purchase from Cabjaks again”

Helpful Report

Posted 2 months ago

Hi Jeannine, Thank you so much for your fantastic review! We're thrilled to hear that you chose Cabjaks for both your laundry and kitchen cabinet projects. Your recommendation means the world to us, and we can't wait to help you with your future purchases. Best wishes, Cabjaks Team G.

Posted 1 month ago

“Awesome team, awesome product, awesome price. Got my vote everytime”

Helpful Report

Posted 2 months ago

Hi David, We really appreciate you taking the time to leave us a positive review and we will be sure to pass your kind words on to the rest of the team. We're so glad to hear that you had a great experience with our team, product and pricing. We hope to see you again soon! Thank you again, Cabjaks Team G.

Posted 1 month ago

Cabjaks Limited is rated 4.8 based on 406 reviews