“Received the item safe & well. No damage. Found the item left on doorstep, was in at time but delivery person did not knock or ring bell. Very satisfied with goods. Thanks.”
Dear Mr Portess, thank you for taking the time to leave us feedback.
I am pleased to hear the sculpture we ordered in for you arrived safely.
Happy New Year.
Natalie
“Product was as advertised but was so poorly packed that one heron had been badly damaged in transit. Company replaced instantly in time for the occasion.
We had an issue with Parcel Force, Candle and Blue 's delivery company, who were not prepared to allow us to check package before signing in the first instance.”
I am pleased to hear your replacement sculpture arrived safely. Please accept my apologies once again. On this occasion the sculptures were sent directly from the manufacturer, who are normally very good with adding extra protection. Thank you for taking the time to leave your feedback, we do appreciate it. Best wishes, Natalie
“I've been looking for bedside cabinets for ages and wanted something a little different, found this oriental style cabinets and loved the look of them. Service was very good, delivery spot on, the courier even opened the boxes so I could check them over before signing them off as I've been caught in past with faulty goods. The only reason I haven't given 5* is that the picture on the website doesn't show clearly that only the front of the cabinet is painted cream with pattern, the top and sides are black. That said in my finished new bedroom they look lovely and I'm so pleased to have bought them.”
Dear Mrs Murphy,
Thank you for taking the time to leave your comments. They have been very helpful. Please accept my apologies that the image is not displaying clearly the sides and top are finished in matt black. The description now includes this information.
I am delighted to hear you are pleased with the Chinese Style cabinets and the service.
Thank you for leaving us 4*, we really do appreciate it.
Best wishes,
Natalie
“Very good quick service, only problem was the parcel was left on my door step, I was out when they tried to deliver it. I thought it had to be checked for damage and signed for, fortunately there was no damage.”
“The ceramic cat is very cute. It looked bigger on the photo, but hen again I did not check the measurements! Overall I am very satisfied with this product.”
Dear Mrs Kevill,
Thank for taking the time to leave your comments, we really appreciate them. I am glad your sculpture arrived safely. I am sorry you thought it was going to be larger but pleased to hear you are happy with it. Best wishes, Natalie
“The item was delivered to its destination within a few days and I believe it was intact, although I personally have not seen it yet.It is a present for my nephews wedding in Ireland.I will know better when I go to Ireland next week.”
