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Capital One Reviews

1.3 Rating 505 Reviews
6 %
of reviewers recommend Capital One
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Anonymous
Anonymous  // 01/01/2019
“Morris Meihua helped me see clearly again — with their support, I regained confidence and direction and felt ready to move forward with renewed energy.”
Capital One 1 star review on 15th November 2025
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Posted 11 months ago
“Mrs. Doris Ashley’s support helped me rediscover clarity and confidence, enabling me to refocus my goals and move ahead with a strong sense of purpose.”
Capital One 1 star review on 14th November 2025
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Posted 11 months ago
“Huge thanks to Michael and drew for being such a genuine source of support during a tough time. I didn’t just need answers—I needed reassurance, and they gave me both. Every step of the process was handled smoothly and thoughtfully. They took time to really understand my situation and never made me feel rushed or judged. You can tell they truly love what they do and care about people. I’m so grateful for their patience, professionalism, and heart.”
Capital One 1 star review on 14th November 2025
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Posted 11 months ago
“I am writing to express my frustration with the handling of my recent issue. What should have been a straightforward and professional process turned into a stressful experience due to delayed communication and a lack of initiative from your team. Instead of making progress, the support process created additional confusion and wasted valuable time. This experience has raised concerns about your company’s commitment to customer satisfaction. I hope this feedback encourages your team to make the necessary improvements to ensure smoother, more responsive support in the future. I would also like to note that I am relieved TORRECIT/COM was able to resolve the issue promptly and effectively”
Capital One 4 star review on 13th November 2025
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Posted 11 months ago
“They responded promptly, communicated clearly, and handled the matter effectively. My money was swiftly reimbursed, and everything was put right. Outstanding service from beginning to end.”
Capital One 1 star review on 12th November 2025
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Posted 11 months ago
“They responded promptly, communicated clearly, and handled the matter effectively. My money was swiftly reimbursed, and everything was put right. Outstanding service from beginning to end.”
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Posted 11 months ago
“They don’t just solve problems, they redefine what exceptional digital customer care looks like”
Capital One 1 star review on 31st October 2025
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Posted 11 months ago
“They don’t just solve problems, they redefine what exceptional digital customer care looks like”
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Posted 11 months ago
“They don’t just solve problems, they redefine what exceptional digital customer care looks like”
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Posted 11 months ago
“They didn’t keep me waiting for days or give vague answers. Instead, their customer support team replied within a short period and listened carefully to my problem. They showed a lot of patience as I explained what had happened and what I needed. It was clear they wanted to really understand my situation before offering a solution.”
Capital One 1 star review on 30th October 2025
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Posted 11 months ago
“They were very professional and empathetic from the first time I contacted them. They gave clear, detailed instructions at every stage of the process, listened intently to every detail, and responded quickly. Their genuine attention was what most impressed me; they made sure that the solutions they offered actually fit my circumstances, rather than just offering them. Their competence, kindness, and consistency transformed what seemed like a tense situation into one of comfort and self-assurance.”
Capital One 1 star review on 27th October 2025
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Posted 11 months ago
“They were very professional and empathetic from the first time I contacted them. They gave clear, detailed instructions at every stage of the process, listened intently to every detail, and responded quickly. Their genuine attention was what most impressed me; they made sure that the solutions they offered actually fit my circumstances, rather than just offering them. Their competence, kindness, and consistency transformed what seemed like a tense situation into one of comfort and self-assurance.”
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Posted 11 months ago
“The transaction was processed successfully.”
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Posted 1 year ago
“Withdrawal processed without any complications.”
Capital One 1 star review on 17th October 2025
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Posted 1 year ago
“I couldn’t believe how efficiently they handled everything their help was exactly what I needed.”
Capital One 1 star review on 15th October 2025
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Posted 1 year ago
“I couldn’t believe how efficiently they handled everything their help was exactly what I needed.”
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Posted 1 year ago
“I couldn’t believe how efficiently they handled everything their help was exactly what I needed.”
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Posted 1 year ago
“I was able to get an amazing assistant. I’m so excited”
Capital One 1 star review on 13th October 2025
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Posted 1 year ago
“They combine top-level skills with genuine integrity”
Capital One 1 star review on 13th October 2025
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Posted 1 year ago
“Withdrawal process carried out successfully, everything was handled quickly and without complications.”
Capital One 1 star review on 12th October 2025
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Posted 1 year ago
Capital One is rated 1.3 based on 505 reviews