Capital One Reviews

Name: Capital One
Rating: 1.30

1.3 Rating 259 Reviews

7 %

of reviewers recommend Capital One

Company Reviews

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Metrics

1.3

Based on 259 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

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Capital One 1 star review on 17th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Worst customer service experience I’ve ever had. High warning on the 40 dollar fee if you live in the west coast and make your payment after you get off work. All they wanted was access to my personal bank account to take a payment of whatever, when they feel appropriate. I’d give them zero stars if I could and paid my total balance and cut the card up and will never make a purchase on them again”

Helpful Report

Posted 1 year ago

“I believe that there are individuals who have lost their crypto one way or the other. I strongly advise that you don’t seek help recovering it online because you are likely going to meet a scammer who will steal more of your funds in an attempt to help you recover your lost crypto. I personally have used Rosehoover90 when I had to recover my bitcoin stolen by scammers. You can contact this legit recovery firm by email (rose__hoover__90__AT__Gmail__.__com) or WhatsApp:: +1 __660 __233 __3165.”

Capital One 1 star review on 5th October 2024

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Posted 1 year ago

“I have searched extensively for a reliable hacker to recover my crypto currency from an unregulated exchange, but it’s been fruitless until I came across Mrs Naomi Trader. If you need to hire a trustworthy hacker for your crypto currency recovery, reach out to this recovery expert. She's highly skilled and ensures flawless work without leaving any traces. Mrs Naomi Trader is the most experienced and trustworthy hacker you can rely on. You can contact her via: WhatsApp - +1-(925) 52--49--84-2 EMAIL: miss...naomi...trade...@...gmail...com”

Helpful Report

Posted 1 year ago

“I had my Coinbase wallet wiped out in a single transaction. I didn't know what to do and couldn't get a hold of Coinbase support Teams. This transaction emptied out all my Ethereum and Bitcoin. This was not me and I needed help after losing roughly 821,000 dollars. I went to the police to file a report and they also failed to help me. A gentleman at the stiction walked up to me and handed me a note that contained an Email address (lisaellzabet 662 @ gm ail . com) and this number(+1 301 658 0921) he told me this recovery company could help me. And truly after getting in touch them and submitting every documentation within 72 hours i got a mail she was able to recover all my funds and also revealed the men behind the dirty act. I wish to let everyone know that it is possible to get your money back if you contact the right person and follow instructions.”

Helpful Report

Posted 1 year ago

“To be honest, I was a fool at first for letting myself get duped by this shady broker and depositing a whopping $60,000. But in my despair, I went to COVSECLTD.COM. for help. To my surprise, they were able to get my money back. Although I'm happy to have my money returned, it depresses me that I had to take such drastic actions in the first place. Watch out for dishonest brokers and proceed with caution while making investments!”

Helpful Report

Posted 1 year ago

“Don’t use these people. They do things you never agreed to. They lie to your face and customer service can figure anything out. By pass these thieves.”

Helpful Report

Posted 1 year ago

“Investment fraud is growing hugely and I advice the public to stay away from these fraudulent companies. I invested a huge amount of money (Best known to me) and was unable to get my hard earn money back from an unregulated company that kept demanding for more deposits. I decided to try out the services of the Lisa Elizabeth, an hack specialist who helps people to recover lost funds. I can vouch for the team because I used their services when I lost a considerable amount of money in a dubious online investment. To be honest, I was skeptical at first but to my surprise they were able to recover my lost funds within a few weeks. The lady was professionally efficient in her work and what I liked most about her is that she kept updating me on the process of recovering my lost funds. Till today all I do is appreciate their generosity and that is why I decided to give this information to the public on how good they render their services. And would recommend them in any way possible.. Contact her via mail::: mail ::: lisaellzabet 6 6 2 @ gm ail . com WhatsApp :: + 1 3 0 1 6 5 8 0 9 2 1”

Helpful Report

Posted 1 year ago

“I usually don't give a bad review but these guys treated me badly. They kept asking for more deposit after i tried to withdraw and never approved my withdrawal, I was able to regain my money after COVSECLTD.COM intervention”

Helpful Report

Posted 1 year ago

“After being accepted for a credit card, with a $30k limit, I used it to charge for about a month. No problems. Booked tickets and traveled to a foreign country. Again no problems... For a few days. Then it stopped working. No notice, just stopped. App and account just showed "restricted." Called to get the restriction lifted, thinking they'd flagged a foreign charge as fraud (with no way to tell them I'm traveling, they claim it's unnecessary), and they want: copies of passport, birth certificate, SSN card, utility bill, and more, all while I'm traveling. Non-negotiable; they cannot accept anything except all those documents. Capital One was perfectly happy to strand me in a foreign country with no credit card, despite having worked and processed charges for over a month, and several days of traveling. DO NOT USE.”

Helpful Report

Posted 1 year ago

“I recently fell victim to an appalling scam that resulted in me losing a substantial amount of money. Through enticing promises and deceptive tactics, Capitalpne lured me into investing 42k. However, as soon as I deposited the funds, all communication ceased, and I was left stranded. Devastation and desperation washed over me as I realized the magnitude of my loss. I scoured the internet for assistance, hoping to recover at least a portion of my stolen funds. By sheer luck, I stumbled upon Trievalscom. From the outset, Trievalscom exuded professionalism and empathy. They understood my predicament and assured me that they would do everything in their power to help. Their team meticulously gathered evidence and contacted various authorities to trace my stolen funds. To my astonishment, within a matter of weeks, Trievalscom was able to locate and secure my funds. I was overjoyed and eternally grateful to them for their tireless efforts.”

Capital One 1 star review on 10th July 2024

Helpful Report

Posted 1 year ago

“If you have ever been scammed by a romance scammer or have been a victim of an investment fraud you should quickly search FASTRECOVERY through Email FASTRECOVERY97 @ GMAIL COM and request for a recovery of your funds on their page. They are very fast and efficient in the recovery of your lost funds. They are tested and trusted and very reliable.”

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Posted 1 year ago

“This is a scam bank thanks to FTC Authority for assisting me with my lost funds reach out to them and get help via website : madacovi. co”

Helpful Report

Posted 1 year ago

“After being deceived by this fraudulent Bank I was feeling quite down. When you attempt to withdraw money, things take a turn for the worst, and they then try to get you to add additional money. I received my withdrawal and profit after submitting a case to the Madacovi. co”

Helpful Report

Posted 1 year ago

“Horrible credit card department. I was banned from doing price match. They are saying because you canceled the reservation few times. I mean you cant have a change of mind or anything. They are frauds when it comes to credit cards especially venture x. Dont fall into the trap.”

Helpful Report

Posted 1 year ago

“ZERO STARS. My transfer balance took forever to get to Capital One from NFCU. 1week later called to confirm if they received it because it was cutting close to my minimum payment due date. Capital One blamed my NFCU account and said to check with them for the reason of not receiving it and was told it takes 2weeks. Sure, enough they received my transfer balance the next day, as I seen it on my app but it was still pending. I was told to still make a minimum payment, I did so & the app showed that I had a credit from my minimum payment/past payments. The transfer balance went through, and I decided to close my account since it had been taken care of. Rep on the phone said that she can issue me a check for the credit on my account & I received it. Perfect. All is well so I forgot all about the Capital One card. 2months later, I am hit with an INTEREST CHARGE & A PASS DUE FEE. Due to the fact that my minimum payment failed. Now I owe an extra $50 in fees plus my minimum again. Instead of the rep telling me that she can issue a refund credit check AFTER all payments went through which I thought was what happened, she failed to do so. Now I owe them once again and I talked to 3 reps at Capital One including a manager named Jenny. They would not write off the fees. THEY ARE A JOKE & A SCAM. WHY WOULD YOU ISSUE ME A REFUND IF I STILL OWED MONEY???”

Helpful Report

Posted 1 year ago

“worst customer service I have ever received - passed through 5 reps and 2 departments - wow super bad and literally no resolution. I had to hang up for them to stop passing me off (20 minutes each)”

Helpful Report

Posted 2 years ago

“When I was advised to get a credit card to boost my rating, this company made it so simple for me. Firstly they didn’t allow me too much, but later, after a period of paying bills on time, my rating improved.”

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Posted 6 years ago

“Capital One will literally destroy your life. THEY WONT WORK WITH YOU! I worked very hard to build my credit in preparation to buy a small house so my wife and could start a family. I took out a simple 3k limit credit card to build my credit even more when she was pregnant. I knew my credit would take a hit but dropped 60points for a 3k card i didnt even need!! They refuse to acknowledge this is a ridicules hard pull and are fully capable of fixing it (i confirmed). Now, my wife is 20 weeks, and im sgruggling to get a morgage cause of that pull. I went to them for help and after a bunch of calls they will refuse to even try. They ruined all i worked hard for.”

Helpful Report

Posted 7 years ago

“I wouldn’t say they made me happy I paid my entire balance due and now I have a hold on my credit and can’t use my card for 2-9 days I wondering if I made a mistake by using capital one they had a fraud agent verify my bank account info with my bank thru conference and I feel like they wasn’t as professional as they should have been it was easy getting a quick silver one card but the headache of paying your bill is over whelming”

Helpful Report

Posted 7 years ago

Capital One is rated 1.3 based on 259 reviews