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Capitec Bank Reviews

1.9 Rating 329 Reviews
D
Happiness Grade
D

Refund - Average

50.00%
Industry Average
Be very careful at Capitec ATM Brooklyn. On 11th May 2025 i visited the ATM and it took my bank card and a cash withdrawal was made at ABSA ATM. I I lodged a claim and now Capitec refuses to refund my funds. The CCTV are sufficient evidence that I did not make the withdrawal. Daylight robbery from Capitec and will not bank with them again!!Lost client and hope more follow suit..They dont care about their clients..
posted 1 month ago - Imtiaz Mohamed
Despite reporting this incident, it has not been resolved, and we have yet to receive a refund.
posted 7 months ago - Vicky Pretorius
"Warning: Scammed by Capitec Bank But thanks to RESORUS.COM, I recovered my losses! Their expert team fought tirelessly for me, securing a full refund. Grateful for their diligence and professionalism. If scammed, don't give up! RESORUS.COM truly delivers. 5/5 stars. Highly recommended!"
posted 7 months ago - Kiara
Contacted Capitec and was told to contact Blue voucher, did that and was told that Capitec had requested voucher to be cancelled in order for them to do a refund.
posted 8 months ago - Charlotte
If you're having problems withdrawing money or if you've been duped by a trading platform, go to madacovi.co for help. They helped me get my money back in a couple of days. You can return your proof and documentation to madacovi.co, just like I did, and receive a complete refund of your money within a few days.
posted 1 year ago - MARY KLOOP
Who is going to pay for all these penalties? Who is going to refund me for the time I have wasted skipping work to do affidavits and certifying documents? Who will reinstate me at my job if I lose my job because of the time I'm beginning to take off from ,work unnecessarily.
posted 1 year ago - Nonhlanhla Khumalo
At the time of notifying the bank the payments were all still in the processing stage, I asked if they can stop the transactions and he said that the fraud department wld look into it and refund me as the transaction look suspicious.
posted 2 years ago - Nancy
No refund yet received from Capitec on fraud reported items.
posted 2 years ago - Anonymous
have 2 problems with them made an online application for a loan got an offer and thy told me to visit the bank took a day of work went there with the required docs only to get there and they changed from 1 pay sip to 3 I also made received a refund to my capitec card from a online shopping platform and they refuse to pay the money to my card
posted 3 years ago - renaldo