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Capitec Bank Reviews

1.8 Rating 374 Reviews
C-
Happiness Grade
C-

Refund - Average

55.56%
Industry Average
Be very careful at Capitec ATM Brooklyn. On 11th May 2025 i visited the ATM and it took my bank card and a cash withdrawal was made at ABSA ATM. I I lodged a claim and now Capitec refuses to refund my funds. The CCTV are sufficient evidence that I did not make the withdrawal. Daylight robbery from Capitec and will not bank with them again!!Lost client and hope more follow suit..They dont care about their clients..
posted 11 months ago - Imtiaz Mohamed
Despite reporting this incident, it has not been resolved, and we have yet to receive a refund.
posted 1 year ago - Vicky Pretorius
"Warning: Scammed by Capitec Bank But thanks to RESORUS.COM, I recovered my losses! Their expert team fought tirelessly for me, securing a full refund. Grateful for their diligence and professionalism. If scammed, don't give up! RESORUS.COM truly delivers. 5/5 stars. Highly recommended!"
posted 1 year ago - Kiara
Contacted Capitec and was told to contact Blue voucher, did that and was told that Capitec had requested voucher to be cancelled in order for them to do a refund.
posted 1 year ago - Charlotte
If you're having problems withdrawing money or if you've been duped by a trading platform, go to madacovi.co for help. They helped me get my money back in a couple of days. You can return your proof and documentation to madacovi.co, just like I did, and receive a complete refund of your money within a few days.
posted 1 year ago - MARY KLOOP
Who is going to pay for all these penalties? Who is going to refund me for the time I have wasted skipping work to do affidavits and certifying documents? Who will reinstate me at my job if I lose my job because of the time I'm beginning to take off from ,work unnecessarily.
posted 1 year ago - Nonhlanhla Khumalo
At the time of notifying the bank the payments were all still in the processing stage, I asked if they can stop the transactions and he said that the fraud department wld look into it and refund me as the transaction look suspicious.
posted 3 years ago - Nancy
No refund yet received from Capitec on fraud reported items.
posted 3 years ago - Anonymous
have 2 problems with them made an online application for a loan got an offer and thy told me to visit the bank took a day of work went there with the required docs only to get there and they changed from 1 pay sip to 3 I also made received a refund to my capitec card from a online shopping platform and they refuse to pay the money to my card
posted 4 years ago - renaldo