Capitec Bank Reviews

2.1 Rating 184 Reviews

28 %

of reviewers recommend Capitec Bank

Company Reviews

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2.1

Based on 184 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week

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We requested the deceased estates dept to assist with a metter. since 13 Dec all we get is a generic message . Where can we lodge a complaint as my client conveys her dissatisfaction with me but Capitec is actually not giving sensible response?

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Asked by DM van Zyl (3 months ago)

The last time I checked,Capitec never approved a debit order without the approval from the account holder but I was surprised this morning when R2000 was debited from my account to somebody I don't know.Even if I knew the person was Capitec correct to debit?

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Asked by Mxolisi Maphanga (3 months ago)

I got a call from Capitec twice. Authoring me some debt management. Did not give any info cause I could hardly hear what the lady was saying. Is it normal for Capitec to contact people with certain offers? Thanks

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Asked by Joey Kroukamp (5 months ago)

My money was stolen within Capitec. After SAPS was told it was an inside job. I was phoned towards end of August and was told that some of my money wS retreived and some of my monney was paid into BIDVEST. I must live and pay my way with that money but it takes Capitec so long to come back to me. Lemon Tree branch branch manager just says sorry all your money is gone. Very bad for all. July 2023 the case of fraud was opened by police. I lost my income my interest and my trust. Please if i owed the bank money the bank was on my case nr 1. Help me to shake the people awake please. I need the money desperately.

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Asked by Dorothy Martha Louisa Oertel (6 months ago)

I am very disappointed with capitec. I moved to the UK, made my daughter authority on my account . She is not allowed to change my cell phone number on my behalf. Capitec expects me to find R30 000 flight money there and back just to go and give them my new cell number. What's the point of having an authority on my account if she can't do it for me. I am very angry and have a good mond to close my account.

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Asked by Jennifer Bezuidenhout (1 year ago)

How long does it take for a consultant to phone a client for feed back on my personal loan applicant. All checks where done yesterday but still no feed back.

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Asked by Nobulali Natatia Mkalipi (1 year ago)

Can i verify my email address and activate sellphone via email

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Asked by Tumelo mokhatla (1 year ago)

When trying to unfix a saving term, does your app say TRY AGAIN LATER, when your customer care says YOU MUST GO INTO A BRANCH???