Capitec Bank Reviews

1.9 Rating 319 Reviews

22 %

of reviewers recommend Capitec Bank

Company Reviews

Questions

Metrics

1.9

Based on 319 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	Greater than 27%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	2 out of 5

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How do I contact Capitec Bank?

Helpful Report

(2 weeks ago)

You can contact Capitec Bank by Telephone, Live Chat and Email.

Helpful Report

(2 weeks ago)

72.09%

Industry Average

“ I received the best service from Mmaselo Manabile from Client Care today. She went above and beyond in making sure I understand every step of what I was enquiring about. Her patience and professionalism just made my day! ”

- Innocentia Thipe

“ Capitec has exceeded my expectations regarding a licence renewal I done online on Saturday and received my licence today at 08h30 sharp. This is phenomenal customer service. Thank you ”

- Samantha Victor

“ Thank you SIPHOKAZI at Capitec at The Glen’ your service was outstanding’ always be who you are’ friendly and words of wisdom’ a very kind special human being’ we need more of you! 🙏🙏🙏🕊️ ”

- Anonymous

Capitec Bank Reviews

Customer Service - Good