Carbiz Accident Replacement Vehicles Reviews

Name: Carbiz Accident Replacement Vehicles
Address: 4/221, O'Riordan Street, Mascot
Rating: 4.89

4.9 Rating 140 Reviews

98 %

of reviewers recommend Carbiz Accident Replacement Vehicles

Company Reviews

Metrics

4.9

Based on 140 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	100%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Anonymous

Anonymous // 01/01/2019

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“Very courteous and helpful staff who delivered the rental car”

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Posted 2 years ago

“Marissa is a superstar! She has been amazingly helpful and it was pleasure meeting her when she went out of her way after hour to deliver a vehicle to me. Marissa knew that I was important for me to be back on the road. I can’t thank you enough. She is an asset to your company. Thank you!”

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Posted 2 years ago

“Excellent service with regular communication. Polite, professional and efficient staff. Car was delivered exactly on time and very smooth transfer of details”

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Posted 2 years ago

“Merrissa was awesome! John in Mascot was amazing! They both had excellent customer service and were very helpful. The young guy who dropped the car off was also nice too. Overall it has been a great experience. Thank you!”

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Posted 2 years ago

“Great Service”

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Posted 2 years ago

“Carbiz, contacted me promptly, took the hassel out of dealing with the other party's insurance company and the following day a car was delivered to my home. Very smooth”

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Posted 2 years ago

“What a great experience I had with CarBiz. The loan car was delivered to my house within hours. Great customer service all round and very happy with the loan car.”

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Posted 2 years ago

“Eazy and quick to get a temporary car”

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Posted 2 years ago

“Great customer service, very kind & polite Explained everything clearly to make things understandable”

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Posted 2 years ago

“Carbiz has a very good customer service very friendly representative with a first class supply of vehicles and good service thank you for caring I would recommend Carbiz to me a vehicle any time”

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Posted 2 years ago

“I have only had the car for 1 day. I have mixed emotions about the experience so far. Your phone team were super friendly and very easy to talk to, clear and concise. However, my initial contact seemed to be ignored and was not followed up. I was left not knowing if I was eligible for a car for more than 24 hrs and it wasn’t until I contacted them again and went through the procedure again that I was helped and, to her credit, had an answer after about two hrs. The delivery of the car was excellent. But I was asked to sign a phone without having any idea of what I was signing for. I was told I would receive a copy by email. As yet (24 hrs later) this review is the only thing I have received from CarBiz. The Kona is great and well suited to my needs. I don’t particularly like that the back window has the words “accident replacement vehicle” on it. I find it embarrassing as this accident was not through my negligence. This is not intended to be criticism but hopefully constructive criticism for the good of your business. Thank you for the opportunity to express this.”

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Posted 2 years ago

“Clean car and delivery on time..all service good..thanks”

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Posted 2 years ago

“Consultant who delivered the car was very helpful and easy to deal with and the car was up graded for me from a small hatch back to family sized car which meet my needs more appropriately very helpful”

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Posted 2 years ago

“Abby and the skinny fella were real helpful and the other bloke I spoke to on the phone about getting me a ute and quick, 10/10”

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Posted 2 years ago

“Quick and easy service not much paperwork easy transaction Highly recommended”

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Posted 2 years ago

“The young lady who delivered the car was exceptionally pleasant”

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Posted 2 years ago

“Friendly, prompt, supplied car was great. I hope I never have to use this service again but if I do, you will be my first call. Thanks!”

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Posted 2 years ago

“Excellent customer service. Guided everyone step of the way and everything carried out swiftly and efficiently.”

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Posted 2 years ago

“They were very quick off the mark - they responded to my call immediately and listened to my needs about what I needed snd when. I had a replacement vehicle to drive within 30 minutes of my car accident disabling my own car. They delivered their vehicle to my location. Their vehicle is almost brand new. A very professional outfit.”

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Posted 2 years ago

“I’m truly impressed with this service. Alex was able to organize everything for me which took the whole stress of being in an accident away. Will definitely be recommending CarBiz 👍🏻”

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Posted 2 years ago

Carbiz Accident Replacement Vehicles is rated 4.9 based on 140 reviews