Card Craft UK Reviews

3.7 Rating 113 Reviews
65 %
of reviewers recommend Card Craft UK
Read Card Craft UK Reviews
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Phone:

0844 357 0943

Email:

enquiries@cardcraft-uk.co.uk

Location:

Asholt Barn, Wickwar Road
Kingswood
GL12 8RF

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Anonymous
Anonymous  // 01/01/2019
Good prices, quick dispatch and great customer service.
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Posted 8 years ago
Thank you David for taking the time to leave a review.
Posted 8 years ago
A go too for bargains, at least one thing is money off when I need things!
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Posted 8 years ago
I like that you deliver on time, it doesn't take weeks to arrive, like other companies.
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Posted 8 years ago
Very pleased ordered my Platinum Machine Thursday it arrived Monday very well packaged ....
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Posted 8 years ago
Fantastic service Fast delivery and great product Thank you
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Posted 8 years ago
I ordered a Spellbinders Platinum machine on a Wednesday evening, at the lowest price I have seen anywhere, plus free postage and packing. My parcel arrived on Saturday morning! It was really well packaged and I am thrilled with my purchase. Great service from Card Craft UK and I will definitely order from them in the future.
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Posted 8 years ago
Thank you Annette and happy Crafting!
Posted 8 years ago
Excellent. Speedy delivery, great price and product as expected.
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Posted 8 years ago
i have used card craft uk on many occasions, service and standard of goods is very good thankyou
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Posted 8 years ago
No problems at all. Will happily buy again from
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Posted 8 years ago
Well packed and quick delivery.
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Posted 8 years ago
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Posted 8 years ago
Like some of the products you have just wish they were in stock. A lot of them are always out of stock. Your prices are very reasonable.Kind Regards Anne.
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Posted 8 years ago
Hi Anne, Many thanks for taking the time to review CardCraft-UK. We are currently in the process of launching a brand new website, with some exciting new stock ranges, inspiration pages and some fantastic deals! Our aim is to also have a greater product depth to improve our customers shopping experience. Kindest Regards.
Posted 8 years ago
I bought the Spellbinders platinum. The machine itself is fabulous but I emailed the company to show them I was worried about the embossing plate as it has marks on it and looks liked it had been snapped of from something else at the side. I have had no response. It's a shame the plates are only a5 size. Considering Spellbinders original labels are large they don't fit.
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Posted 8 years ago
I got most of the things I wanted from this company. Goods were well packed and didn't have to wait too long for them to arrive.
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Posted 8 years ago
love the pencils I purchased very smooth to colour with One problem I did not recieve the pencil sharpener that went with the bundle I did send message to card craft but had no reply
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Posted 7 years ago
Hi Maggie, Your replacement sharpener was shipped immediately after receiving your email along with a response to advise this. Kindest Regards CardCraft-UK
Posted 7 years ago
I received an email giving free postage with an offer but the website would not let me buy the item I wanted without psying the postage. After I sent an email the company said they would send me something of the same value as the postage but despite another email and reply I am still waiting. Not what I was expecting in the way of customer service.
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Posted 7 years ago
Hi Jean, We're sorry that you missed the postage offer. It was a selection under the paid postage options and perhaps is easily overlooked. We've processed a refund of the postage amount. Kindest Regards CardCraft-UK
Posted 7 years ago
I have been on hold for 30 minutes if i do not get a responce I will contact paypal and ask them to return my money,its not they way to run a bussiness
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Posted 7 years ago
i orderd disney frozen die cutting machineover a week ago still waiting so i decided to phone i have been on hold for 8 minutes so far,i feel they do not want to talk and the other thing is they have my money making interest on MY MONEY
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Posted 7 years ago
I was very unhappy on the amount of time it took to receive my order. Ordered on the 11th of May, did not receive until the 23rd of May. Loved the items I received though.
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Posted 7 years ago
very disappointed that the Die'sire Edgable dies did not cut cleanly - returned both and am waiting for the refund to be sorted as I was credited with returning a different product !
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Posted 8 years ago
Hi Mary, I'm sorry that the Die'sire Edgable dies did not meet your expectations on this occasion. I will be passing your comments and concerns onto Crafters Companion for review along with your returned products for inspection. Your refund has been processed. Kindest Regards.
Posted 7 years ago
Card Craft UK is rated 3.7 based on 113 reviews