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CareCo UK Reviews

4.2 Rating 202 Reviews
79 %
of reviewers recommend CareCo UK
Company Reviews Questions Metrics
4.2
Based on 202 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 84%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour

Popular Questions:

Delivery

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Customer Service

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How quickly does CareCo UK resolve customer queries?
Helpful Report
(5 months ago)
Greater than 65% of reviewers feedback is CareCo UK resolves customer queries within an hour.
Helpful Report
(5 months ago)
A-

Customer Service - Good

81.82%
Industry Average
“ Excellent service from placing order to installation of riser/recliner chair in 1st floor room using white glove service. Tess and Ahmed were very well organised and the goods were protected in quilts or similar to prevent any damage to walls or paintwork. ”
- Brian McManus
“ Went to the Milton Keynes branch and i can honestly say that i was impressed by the service given by Craig Roberts. He certainly new his products. he was pleasant to deal with and certainly not pushy. I was further impress by the delivery. Craig said it would be Tuesday or Wednesday and it arrived Tuesday with a 2 hour delivery window. The delivery guys deliver it to the room you want. ”
- Stephen P B L G McCabe
“ Visited the Leeds store this afternoon - Laura was fabulous. Very helpful and lots of advice for my dad. Big thank you. Thank you to Jill too. :-).Just brilliant! Superb customer service with a smile once again. Would not hesitate to recommend Care Co! Thank you. ”
- Anonymous
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