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I was left without a car, after booking and paying for it. No email, no customer service. About 1 month trying to get a refund. Definitely think twice before booking the this company. Never again.
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posted 2 weeks ago
- Gabriel flausino
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I changed the pick up date and when I arrived at Larnaca they had no knowledge só the car was rentes to someone else. I m asking for a refund and getting no answer. Very disappointing. Never again
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posted 1 month ago
- Ines Rodrigues
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Worse experience ever. Carjet charged us extra to take an insurance only for the car vendor to request we pay an additional 340 pounds for a car we already paid carjet insurance for. Carjet said it’s too late to get a refund and the customer service guy dropped the car when we asked for an explanation for the extra insurance we paid on their website. Total scam. Better to go directly to the provider.
”
posted 1 month ago
- Ade
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Refund & Cancellation Issues: Customers often struggle to get their money back when plans change or issues occur.
”
posted 1 month ago
- Jag Chaminda
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I am writing regarding a refund request for the prepayment made for a car rental under the above-mentioned booking reference.
”
posted 1 month ago
- Grisha Grishko
“
Even this star is too much!!! Biggest scammers ever! Our flight had a delay and they cancelled our car for the whole week! Flight details were provided to them, but was not forwarded to car dealer. They don’t respond anymore via email. They won’t refund us. This is so wrong! Too bad I didn’t do my research before booking! But I won’t stop tell the whole world about them!
”
posted 1 month ago
- Samira
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They said they offered the alternative option to charge the deposit and then refund it after the rental.
”
posted 2 months ago
- Teddy Allen
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Booked a car for two months. But I had to travel overseas for an emergency. My husband tried to pick up the car but they wouldn’t give it to him. He rented the exact car for another 1500 euros for one month. I lost the origin 1500 euros and they won’t give me a refund or the car for the time I have left on the rental. It’s a total scam. Do not book with this company.
”
posted 3 months ago
- Anonymous
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I do not recommend this company, on the rental website they cheat that you can use a debit card, so they want to get a higher fee for renting a car, then they claim that you do not meet the rental criteria and they do not want to refund the money, shame on you.
”
posted 4 months ago
- Arek
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Very difficult to get a refund even after they are given all info they need. 3rd attempt. Still waiting. Avoid.
”
posted 4 months ago
- Anonymous