Hello,
Thank you for your feedback. We are very sorry your experience wasn't a good one. We use the industry standard 24lb paper for all printed check products. If you feel that you received incorrect checks, or the design doesn't look the same as expected, please reach out to our Customer Service department and we will send out a new product to you at no charge. Thank you for your order!
Customer Service can be reached M-F 8:30am-5pm CST at 708-613-2452
Thank you!
Carousel Checks
Hello Brian,
Thank-you for your feedback! As stated on our website the Business Pocket checks include: 3 Books Per 150,
50 Checks Per Pad, 12 Deposit Tickets Per 150, 1 Transaction Register. We do offer a Business Vinyl Pocket Checkbook Cover that I would like to provide to you for free on us. Please contact our Customer Service Department so we can better resolve this issue for you!
Customer Service can be reached M-F 8:30am-5pm CST at 708-613-2452
Thank you!
Carousel Checks
“Since the pandemic I think you're price gouging. Raised the price of checks, shipping and a handling charge also the shipping boxes stink. You used to use envelopes for 50 checks which made storage easier when your using more than 100 bank accounts.”
Hello,
Thank you for feedback. We would love to talk to further about this issue! For the best pricing, we recommend placing orders with our Customer Service staff on the phone. They can make you aware of any coupons available at the time. We strive to keep our prices in line with the industry and to give our customers the best value possible!
Customer Service can be reached M-F 8:30am-5pm CST at 708-613-2452
Thank you for your order,
Carousel Checks
Hello Robert,
We're very glad you are happy with your checks. I see that you chose our ground shipping option and the checks did get delivered 3 days past our estimated delivery schedule. Unfortunately we cannot control the speed of shipment once it leaves our building. For your next order please give us a call so we can go over all shipping options with you as well as our plant rush option! For now we would like to make this up to you.
Please give our customer service team a call.
Customer Service can be reached M-F 8:30am-5pm CST at 708-613-2452
Thank you!
Carousel Checks
“i have order a few times, one set of checks did not have perforation. they said that i would be getting new checks and that they had a bad batch. I still have not received them, it has been at least a month. I probably have to call back in. The orders that I did get are good looking.”
Hello Tom,
Thank-you for your feedback. Tracking on this order shows that it was delivered August 2, 2024. However, If you did not receive these checks, please give us a call so we can make this right for you!
Customer Service can be reached M-F 8:30am-5pm CST at 708-613-2452
Thank you!
Carousel Checks
Hello,
Thank you for feedback. We would love to talk to further about this issue! For the best pricing, we recommend placing orders with our Customer Service staff on the phone. Please give us a call as I feel we can resolve this issue for you.
Customer Service can be reached M-F 8:30am-5pm CST at 708-613-2452
Thank you for your order,
Carousel Checks
“Other check companies, you sign in and can just verify your information, I have to start from scratch every time. The checks are on thinner and of lower quality paper than we prefer but we cannot find the patriotic colors anywhere else. The boxes of checks that arrived were damaged and busted. 1000 checks in a box should be in a sturdier box....the 500 checks I originally got were in a much better box! Both boxes were damaged but one was completely busted apart and had been taped back together by the shipper on 4 sides. It would help if there was an order notification and/or a shipping notification.”
“mistake was made on the order- wrong checking account number- the replacement order was more than we wanted to spend to correct the problem- we chose another option”
“I wish that your duplicates were readable. The paper and ink are too difficult to read. Need another vendor for the duplicates so that one is able to read them.”
“The product is very good and I like the quality, but I have to be honest, at the time of the order it was quite confusing, the quantities of books per box.”
“Our order came on time and the printing on the checks was as we requested. Our only complaint is the perforations between checks need to be more pronounced--it can be difficult to separate the checks without tearing them.”
“All I can say is the checks better be perfect because they are a week late. I ordered checks for my 95 year old mother who is a shut in. The order form said they would be delivered in 2 days. which would have been May 25. It's May 30 and DHL says they won't be delivered until tomorrow, May 31. My mother's bills will all be late now. I'm glad to have a place to order checks other than her bank that was giving me a hard time about ordering for her, but if delivery is going to take a week Carousel should just say so from the get go.”
“I purchased three on a page business checks. I didn't like the left "stub" where I record the deposits and check amount because there wasn't a line for any Other amounts that might need to be subtracted.”
