“These check holders need to be a little bigger. It is hard to get the checks, and registers inside. I put Carousels picture of thier books, then mine to show that they are not selling what they advertise. I had to do some cutting to get the checks to fit properly. Also the thin plastic separator is not good enough for duplicate check writing. The credit card holder makes writing in a register impossible because you will not be writing on a smooth surface. If you try to contact Carousel, they conveniently block the "helpful links" with a pop up box to accept cookies. There is more, but you get the basic idea. Customer service was O.K. but not great. The reps do not work for Carousel. You are calling a call center that works for many companies.”
Hello Adam,
Thank you for taking the time to share your feedback with us!
We have carefully reviewed this product and found that both our registers and checks do fit inside the holder as intended. However, we do recognize that the very first insertion may require a bit of extra effort, as the material naturally stretches slightly after initial use due to the construction process.
We’re sorry to hear that the additional concerns you mentioned made this product not the right fit for you. Your comments about the thin plastic separator and the credit card holder have been noted, and we appreciate your insights as they help us identify areas for improvement.
Regarding your experience with our website, we do use cookies—a common and required practice for most online businesses—to ensure the best possible browsing experience and compliance with industry standards. The pop-up you encountered is part of our standard notification process.
We’d also like to clarify that when you contact our customer service, you are speaking directly with Carousel Checks. Our representatives are employed onsite at our production facility in Palos Hills, Illinois. Because Carousel Checks owns and operates additional online check-printing websites, our representatives may occasionally ask for more information to help locate your specific order, especially if you purchased through one of our affiliated sites.
Thank you again for your feedback, and please let us know if there’s anything more we can do for you.
Best regards,
Carousel Checks Customer Service Team
When you contact customer service you are indeed speaking directly with Carousel Checks, we employ our own representatives onsite at our production facility located in Palos HIlls Illinois; Carousel Checks also owns and operates addiitonal onlice check printed websites and as such you may have been asked for more information on whom you made your purchase with to locate your order.
“Customer service is ok, they did get our order shipped quickly. They claim the paper is industry standards but the paper feels kind of cheap. I did love that i could add our company logo on the check i wish i could have picked a background color and then put the photo on top instead of just having a white background. Overall the checks are ok, and they were pretty cheap but they also kinda look pretty cheap. Will be going a different route next time. We do really like the customized stamp we ordered for return address.”
“I'm a bit disapointed that I no longer receive the promotions I used to get in my inbox
Finance@barndepot.com
I'm not sure why, but would like them back...”
“The checks with the added receipt copy do not work well for two reasons. The original check is difficult to tear out and I often rip a small top corner. Also the copy never comes through no matter how had I press down during writing. I always have to rewrite the info in the copy. I won't order these types of checks again. I work in a medical office, and many patients who write checks with the duplicate feature have the same problem. It's a design flaw.”
“Customer service is excellent, however the quality of the replacement self ink stamp is poor.
Cannot read most the bank numbers as they run together. They need to be larger.
I had to throw the replacement away.
The checks would be perfect if the perforation was better as they are quite hard to tear.
Everything did arrive fast.”
Hello,
Thank you for your feedback. We are very sorry your experience wasn't a good one. We use the industry standard 24lb paper for all printed check products. If you feel that you received incorrect checks, or the design doesn't look the same as expected, please reach out to our Customer Service department and we will send out a new product to you at no charge. Thank you for your order!
Customer Service can be reached M-F 8:30am-5pm CST at 708-613-2452
Thank you!
Carousel Checks
Hello Brian,
Thank-you for your feedback! As stated on our website the Business Pocket checks include: 3 Books Per 150,
50 Checks Per Pad, 12 Deposit Tickets Per 150, 1 Transaction Register. We do offer a Business Vinyl Pocket Checkbook Cover that I would like to provide to you for free on us. Please contact our Customer Service Department so we can better resolve this issue for you!
Customer Service can be reached M-F 8:30am-5pm CST at 708-613-2452
Thank you!
Carousel Checks
“Since the pandemic I think you're price gouging. Raised the price of checks, shipping and a handling charge also the shipping boxes stink. You used to use envelopes for 50 checks which made storage easier when your using more than 100 bank accounts.”
Hello,
Thank you for feedback. We would love to talk to further about this issue! For the best pricing, we recommend placing orders with our Customer Service staff on the phone. They can make you aware of any coupons available at the time. We strive to keep our prices in line with the industry and to give our customers the best value possible!
Customer Service can be reached M-F 8:30am-5pm CST at 708-613-2452
Thank you for your order,
Carousel Checks
Hello Robert,
We're very glad you are happy with your checks. I see that you chose our ground shipping option and the checks did get delivered 3 days past our estimated delivery schedule. Unfortunately we cannot control the speed of shipment once it leaves our building. For your next order please give us a call so we can go over all shipping options with you as well as our plant rush option! For now we would like to make this up to you.
Please give our customer service team a call.
Customer Service can be reached M-F 8:30am-5pm CST at 708-613-2452
Thank you!
Carousel Checks
