Hi Bob,
I just reviewed your order, and it appears that it was placed directly through our website. When orders are submitted online, we do not modify any information; it goes straight to our presses for printing.
To make sure you receive exactly what you need, please reach out to our Customer Service Team at 708-613-2452 (Option 1). We will be happy to send you a free reprint of your checks with the corrected information.
Thank you for your order, and we appreciate your understanding.
Best regards,
Carousel Checks
“My complaint is not with the product but with web site and ordering process. I have e ordered 3 times and. I never get what I want because I do not understand check description”
Hello Liz,
I just reviewed your order and sincerely apologize that our website was not as helpful as it should have been. To ensure you get exactly what you need, please contact our Customer Service Team at 708-613-2452 (Option 1), and we will send you a free reprint of the checks you need, at no charge.
For future orders, I recommend placing them directly with our customer service team over the phone, as they can provide immediate assistance and ensure everything is processed smoothly.
Thank you again for your order, and we appreciate your patience.
Best regards,
Carousel Checks
“Checks are good quality and pricing is competitive. Their customer service people are knowledgeable and pleasant and were able to locate an order from several years ago and suggest a substitute since that exact style was no longer available.”
Hello Brad,
I hope this message finds you well. I wanted to follow up on your recent order, which shows as being delivered on Wednesday, October 9th. If you have not yet received your checks, please don't hesitate to contact our Customer Service Team at 708-613-2452 (Option 1). We will be happy to send a new batch to you immediately.
Thank you for choosing us, and we appreciate your business!
Best regards,
Carousel Checks
“The checks from Carousel are so much better than the last batch, which came from another source. They're light-colored and have a white box for the amount instead of being so dark you couldn't see what was written on them. They tear off neatly insead of with jagged edges. They're in books of 25 and fit neatly into my French purse instead of being in unmanageably thick books of 100. I'm definitely going to keep buying from them.”
