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Carrington Dean Reviews

3.4 Rating 5 Reviews
60 %
of reviewers recommend Carrington Dean

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Anonymous
Anonymous  // 01/01/2019
I am still waiting on them closing the TD, it's been over 3 months since they claimed it would be done. Further to this, they lied to me about what was involved. They pushed me into the TD without explaining my options. After speaking to an independent advisor they suggested an entirely different and less invasive route, this left me seriously unimpressed. Being on the TD has severely affected my ability to gain new employment as I require security clearance for my career and I now constantly fail those checks because of the TD. If anyone knows a decent lawyer I am more than willing to pursue this now.
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Posted 4 months ago
I cannot overstate how much I would advise anyone to avoid this company. Customer service was good until the paperwork was done. After that, I have highlighted several issues which desperately needed to be sorted and it has been a nightmare, 5 official complaints, dozens of emails, contacting the ombudsman, the administrator and the FCA and I’m no further forward. This is despite the company admitting to an “administrative error” which caused a lot of the problems. In my opinion, I would never use this company and I cannot wait until I don’t have to deal with them anymore.
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Posted 8 months ago
I started my trust deed 5 months ago,was a big step in me facing my debts!! Carrington Dean were absolutely fantastic at helping me make the correct choice for my circumstances. I now pay a monthly payment that to be honest is absolutely fine but knowing that my debts are being paid is the biggest bonus. Peace of mind for sure especially having a toddler and being a single mummy. Definitely worth it,more for the peace of mind. Would highly recommend. I know it's tough facing those debts but once it's done with their help and support them thats it all sorted.
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Posted 2 years ago
I would like to thank David Martin our account manager at Carrington Dean. He constantly kept us I the loop and provided exceptional customer service. I can most certainly recommend Carrington Dean for any Debt Solution they are a fantastic team. Thank you all once again
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Posted 2 years ago
I would like to thank Ian Conway for all his help and advice through the process of getting my debt
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Posted 3 years ago
Carrington Dean is rated 3.4 based on 5 reviews