CarShop Reviews

“ I sent an enquiry and the following day I received a call from your head office, where queries were answered and the gentleman convinced me it would be a good idea to pay the 99 pound refundable deposit and take off sale for 5 days. ”

“ As a result, we requested a replacement car but it was found that all cars in the north-west fitting the specifications we requested had all been purchased with this same issue so we requested to return the car and a full refund. ”

“ Because I was not aware of what the admin fee entailed, I had changed my insurance to my new car and therefore had no insured car to get to work in on Monday, so I had to get a taxi to the train station and then a train (when I asked if any of my travel expenses would be refunded, I was told a definite no; they seemingly couldn’t care less). ”

“ When I reported to the store they said they didn't know where the extra mileage had come and offered me a massive £25 refund for a 1000miles extra on the car. ”

“ Thieves been waiting over a month for a refund ”

“ I was so upset by this and told them I wanted a refund. ”

“ I was so upset by this and told them I wanted a refund. ”

“ CarShop Refunded £25 to purchase a new V5. ”

“ I had paid a deposit for a car of £99 and was told that if I didn't go through with the purchase I would get refund back within 10 working days. 3 weeks later and no refund. Been trying to contact customer services today for 1 hour with no success. ”

“ They could have said for example, "here is what's happened so you want us to hold the car to see if you can get get more of a deposit or do you want the refund". ”