CatFlaps.co.uk Reviews

Name: CatFlaps.co.uk
Address: 3 Small StreetSt Philips, Bristol
Rating: 4.69

4.7 Rating 2,820 Reviews

93 %

of reviewers recommend CatFlaps.co.uk

Company Reviews

Questions

Metrics

4.7

Based on 2,820 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

0117 971 9922

Email:

info@catflaps.co.uk

Location:

3 Small StreetSt Philips
Bristol
BS2 0SQ

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CatFlaps.co.uk 4 star review on 25th February 2017

David Pugh

CatFlaps.co.uk 5 star review on 4th February 2017

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good product which we have bought previously. However courier company let you down (Yodel). In tracking the item (as we were on annual leave so at home for the whole week doing internal DIY), it stated that the courier had attempted to deliver on 10/3/16 although no one either knocked on the door or left a note stating they had arrived. I went out at 1640 hrs.You rang and spoke to me at 1252 hrs on 11/3/16 asking if I would be as the courier had tried to deliver the previous day. I advised that we would be there all day. Once again no one arrived or left a note. In tracking the item, it advised that the catflaps had been left with my neighbour. This was incorrect, it had been left down the lane with someone working in a house (so I did not know them). This course of action was down to the fact that the driver did not wish to come all the way up a lane that has a tight turning circle. I have raised a concern with Yodel direct but they did not give you good customer service. kind regards Wendi”

Helpful Report

Posted 9 years ago

“Perfect product delivered on time in perfect condition.”

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Posted 9 years ago

“by return of post!”

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Posted 9 years ago

“great service delivered within 24 hours! Bought the Magnetic cat flap to keep out an unwelcome visitor who scoffed any food in sight and then had the cheek to spray. Happy to say after a bit of fiddling the cat flap works a treat. Good company and quality product highly recommended.”

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Posted 9 years ago

“Very efficient. Ordered and delivered within 48 hrs. The items I ordered were about 50% cheaper than any pet firm I visited on the high street. ( I felt they were expensive, for what I wanted). Thanks Cat Flaps. Brilliant.”

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Posted 9 years ago

“Excellent company to deal with 10/10. Would recommend to anyone who likes quality service and products. Very speedy delivery. Thank you I look forward to dealing with you again.”

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Posted 9 years ago

“Excellent service. Dog flap arrived super quick with no issues. Will definitely buy from again ???? Thanks!”

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Posted 9 years ago

“Had the item I needed in stock at the right price and delivered promptly. What's not to like? Top job!”

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Posted 9 years ago

“Very pleased with both the price and the speed with which the catflap was delivered. We have had this type of catflap in the past and find they work very well.”

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Posted 9 years ago

“Excellent service will use the site again, have told my family what a great site thankyou.”

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Posted 9 years ago

“Bought to stop cat scratching at bedroom door giving us sleepless nights. Worked brilliantly. Easy to assemble ,just position as required and switch on. Had it 6 days now and just 2 nights (1st two) used fully active otherwise just positioned but not switched on. May have to reactivate but at present good nights sleep.”

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Posted 9 years ago

“Cat flap received very quickly & fits perfectly.”

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Posted 9 years ago

“The service was excellent, arrived very quickly, my old catflap had a big piece missing, as it is fitted to my back door there was quite a draught !! Thanks again judith”

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Posted 9 years ago

“Easy to order, good price and well packaged,with standard delivery arriving the day after order. Very good service.”

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Posted 9 years ago

“Very good all round. We have an identical catflap but the battery that is used as a back up to the electric supply corroded so we ordered this one. Delivery was prompt,efficient and accurate. All good.”

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Posted 9 years ago

“Job done - so useful to find spare parts. Rare these days for household items.”

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Posted 9 years ago

“The flap arrived the da after ordering, was easy to install and fit perfectly. Couldn't ask for better.”

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Posted 9 years ago

“First time of using this company based on other reviews they sounded reliable and had a speedy service....that was so true. Ordered on Monday evening and it was delivered on Wednesday. Would highly recommend.”

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Posted 9 years ago

“Very quick delivery”

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Posted 9 years ago

“Right product at the right price. And quick too. Thank you.”

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Posted 9 years ago

CatFlaps.co.uk is rated 4.7 based on 2,820 reviews