CatFlaps.co.uk Reviews

Name: CatFlaps.co.uk
Address: 3 Small StreetSt Philips, Bristol
Rating: 4.69

4.7 Rating 2,820 Reviews

93 %

of reviewers recommend CatFlaps.co.uk

Company Reviews

Questions

Metrics

4.7

Based on 2,820 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

0117 971 9922

Email:

info@catflaps.co.uk

Location:

3 Small StreetSt Philips
Bristol
BS2 0SQ

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CatFlaps.co.uk 4 star review on 25th February 2017

David Pugh

CatFlaps.co.uk 5 star review on 4th February 2017

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The cat flap arrived quickly in the post and after reading all the instructions I had a go at installing. Remember to programme before installing. The most difficult part for me was cutting out the hole in my UPVC door, though probably because it was my first time using a jigsaw. Once I had the hole cut it was relatively easy to put both parts of the catflap together and complete the job. I have put the door in training mode for a few days so that my two cats can get the hang of it. So far so good. They seem happy that they can come and go as they please and no longer have to ask to be let out. I would recommend this cat flap”

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Posted 10 years ago

“The Petsafe Petporte catflap is a great product for allowing only your own pets in and excluding the neighbours' cats. Catflaps.co.uk impressed me with its rapid delivery. Ordered one day delivered the next.”

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Posted 10 years ago

“Always suspicious of nothing but 5 star ratings. Blocked cat flap in door and cut micro-chip flap into brickwork 4" thick away from the old one. She has taken about two weeks to get used to it, you'd think she never seen one before. This is magic no unwanted cats coming in, worth every penny. Lured through with 'Dreamies' to get her used to it. It genuinely is a '5 star' rating.”

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Posted 10 years ago

“Slimcat feeder arrived really quickly and looks good. Just need to see how our cat gets on with it.”

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Posted 10 years ago

“Put in an order on Wednesday, it is now Saturday and I'm being asked to write a review:- "I still haven't received my order". That sums it up :-(”

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Posted 10 years ago

Hi Hayden, I have just tracked your delivery and it is showing as out for delivery today (Sat). Might have been delayed as yesterday was bank holiday Friday.

Posted 10 years ago

“Excellent product as described , even better service, very quick delivery even over the Easter weekend. Many thanks.”

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Posted 10 years ago

“Web Site difficult/confusing to negotiate, especially regarding Paypal”

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Posted 10 years ago

Hi Brian, thanks for your feedback. We have now introduced payment by Realex (HSBC) For debit and credit cards, as well as PayPal.

Posted 10 years ago

“Does what it is supposed to do.”

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Posted 10 years ago

“Easy ordering, good price, super quick delivery - fantastic and recommended! Thank you :-)”

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Posted 10 years ago

“Website very easy to use, good products, competitive prices and prompt delivery.”

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Posted 10 years ago

“You had the best cat flap in stock, which was not available from other stores. Also, your web site is the best one I have ever used - really easy to use with genuinely low effort required. Thank you. Alan”

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Posted 10 years ago

Alan, Thanks you for taking the time to review is and thank you for your positive comments, we really appreciate it.

Posted 10 years ago

“I was very pleased at the quick response and delivery of my order . I don't know if you have any answer to why the plastic hinge regularly breaks meaning I have to regularly replace the flap I have only ever had one actual complete door but about four replacement flaps .”

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Posted 10 years ago

“Easy to order and super fast delivery”

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Posted 10 years ago

“Could have asked for faster. Ordered late afternoon, arrived the next day. And cheap!”

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Posted 10 years ago

“The cat flap was easy to install and is working very well. Our cat got used to using it immediately and it is reassuring to know other cats can no longer enter. Pretty much perfect.”

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Posted 10 years ago

“Excellent service. Misordered product at first, my error, but soon rectified with help from customer services. Right catflap arrived following day. Good product easily fitted.”

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Posted 10 years ago

“Ordered Friday afternoon as 'Urgent'. Delivered Saturday morning; one could not wish for more, except am not happy to pay by Pay Pal only. In this case it appears to have generated a SPAM.”

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Posted 10 years ago

“Ordered a dog collar, but received a cat flap (is that something to do with the website address I wonder)! But they were quick in rectifying the problem, correct product arrived the next day. Very pleased with it and so much cheaper than anywhere else, will buy again from them.”

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Posted 10 years ago

“delivered the next day .great”

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Posted 10 years ago

“The screws were not long enough my husband had to go out and buy some more. The catflap works very well and we are pleased with it, it has stopped uninvited cats coming into our house, our two cats took to it very quickly.”

Helpful Report

Posted 10 years ago

CatFlaps.co.uk is rated 4.7 based on 2,820 reviews