CatFlaps.co.uk Reviews

Name: CatFlaps.co.uk
Address: 3 Small StreetSt Philips, Bristol
Rating: 4.69

4.7 Rating 2,820 Reviews

93 %

of reviewers recommend CatFlaps.co.uk

Company Reviews

Questions

Metrics

4.7

Based on 2,820 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

0117 971 9922

Email:

info@catflaps.co.uk

Location:

3 Small StreetSt Philips
Bristol
BS2 0SQ

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CatFlaps.co.uk 4 star review on 25th February 2017

David Pugh

CatFlaps.co.uk 5 star review on 4th February 2017

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very quick service, most impressed”

Helpful Report

Posted 10 years ago

“Very quick service, most impressed”

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Posted 10 years ago

“I found the price very good and my purchase was delivered very quickly. I would recommend”

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Posted 10 years ago

“Great price, great product, great delivery. Doesn't solve my current problem, but that's my fault. Instead, will use this cat flap in my new house (planning a move) and will definitely use this supplier again. Very impressed.... and I don't say that often!! Five stars from me..... and that's relatively unheard of.”

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Posted 10 years ago

“Very easy to order & quick delivery,very satisfied!”

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Posted 10 years ago

“The service provided by the company was excellent. Delivery was very rapid and well packed. I am not overly pleased with the cat flap as although it is fitted with draught strips they do not touch the sides of the frame. This causes a draught problem. The flap does slide sideways but this simply closes down the gap one side and increases it the other. I feel this is a design fault and cannot see how this sort of error occurred. Not sure there is a fix.”

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Posted 10 years ago

“The canisters of citronella gas, plus the batteries for the kennel's anti-bark collars were dispatched and delivered in a timely and efficient fashion.”

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Posted 10 years ago

“I ordered this Cat flap on Monday and it arrived on Thursday so fast delivery- website easy to access and cost good , I would recommend this Cat flap and company”

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Posted 10 years ago

“Recently moved house with my Ragdoll(TIFFANY !! ) ... Fitted a regular 4 way lock catflap same as old house .... Over the next few weeks Tiff became really nervous in the house , urinating outside her litter tray , over grooming ...all the signs of stress .... Vet thought the street bully( black and white cat !) that had been hassling Tiff was actually coming in the house so the decision was made to buy a microchip cat flap ... I searched the web and read every review going... I settled on a PetSafe catflap .... Delivered quickly ... Fitted easily ... Delighted with all the different modes, especially the night mode dusk till dawn !!! Tiff took just a day and a half to get used to it and is now so much happier at home ... The indoor soiling has stopped and the over grooming subsided!! Happy Cat ... Happy Mammy !!! If ur looking for a great product at a great price then this is for you !!!! 10 out of 10 !!!!”

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Posted 10 years ago

“Very pleased with the cat flap, great value for money, very easy to fit, my cats used it straight away. Definitely recommend it to anyone who has large cats or a small dog.”

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Posted 10 years ago

“Quick delivery,easy to fit and cat got used to it in no time after pushing it through the door a few times.Little noisy,and a bit of a delay on the way in which seemed to make her a bit jumpy at first ,but all good now.Programmed almost instantly to chip and would advise anyone to program flap to the cat before fitting.Would recommend product.”

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Posted 10 years ago

“Arrived promotion good condition”

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Posted 10 years ago

“very impressed with customer service”

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Posted 10 years ago

“The cat flap arrived very quickly. It looks very stylish and was easy to install. However, I did have a problem setting the controls, thought it was a bit confusing. Once I managed to set the controls the cat flap has been fine and both my cats were easily able to use it.”

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Posted 10 years ago

“Excellent web site. Very quick delivery, less than 48 hours. Very good price for items, saved me £15 if I had gone to a pet store. Would most certainly use again........thank you catflaps”

Helpful Report

Posted 10 years ago

“I ordered a catflap from catflaps.co.uk but i was dismayed by the very poor delivery time. Its been nearly a week and i still have not received my order. Therefore the delivery time stated will not convince all consumers and in my opinion catflaps.co.uk should get their act together and expedite the delivery service or i'll think twice before buying from them again....”

Helpful Report

Posted 10 years ago

Hi Rasan Sorry to hear we have not met your expectations, and apologise. I have checked your order which was placed on the 12th April. I can confirm your item was despatched to you on the 13th April via Yodel. I have just tracked you delivery and it is due out for delivery today 16th April. If it doesn't arrive or you have any other issues please feel to contact me. Rob

Posted 10 years ago

“Fabulous service. Easily found what I wanted on the website. Promptly delivered. Thank you.”

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Posted 10 years ago

“Received collar within two days .Excellent service.Only trouble is I don't know if it works as the damn dog hasn't barked since.”

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Posted 10 years ago

“The flap works very well and the cats are using it. I would make a comment otherwise. Installing it takes two people as you have to be on both sides of the door at the same time otherwise!”

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Posted 10 years ago

“Perfect for our needs - our Jack Russell happily coming in and out of her dog flap,”

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Posted 10 years ago

CatFlaps.co.uk is rated 4.7 based on 2,820 reviews