“My cat and I love Cat Spot litter! It's practically dust free, odor free, and easy to maintain. It wicks away moisture too. I'm not running into scoop after each time she uses the box. I love that it is delivered monthly and I do not have to think about it putting it on the grocery list.”
“I had trouble with the website and something was wrong with the billing. When I finally got concerned about not receiving the litter, I visited and found that the payment was denied. This was totally without cause - the card was valid and didn't expire until 2022. I've had no problem for two years then suddenly this????
Why was I not notified that Cat Spot thought there was a problem?
I couldn't fix it without trying to begin a new account which lost all the history, then, magically, something seemed to connect and the order became okay. Things on the site were royally screwed up.
Shipping was slower than usual.
Because of the wrongly rejected payment and NO NOTIFICATION to me that there was a rejection, albeit incorrect!, I used my backup stock and had to double the subscription. I'll keep it doubled for a couple months then go back to one shipment per month.
The whole experience was annoying and without cause.
Why, when things were absolutely fine and ran perfectly for two years, why, oh why did this happen??? I asked for a reason and have heard nothing.
If it happens again, I will look for a different supplier. For now, I hope all is fixed.
Carol Senske”
“Great litter. Really good odor control, and the environmental aspect is a plus. The only drawback is that it seems to stick to my cats' feet and get tracked quite a ways from the box.”
“The litter is good but I does get everywhere all over the cat and all over the floor. Also shopping for this product takes much longer than other items ordered online to arrive.”
“Always timely with each monthly order. This month the order arrived a couple days early which is great! Love the product! Light, light weight. It absorbs well. Cost effective.”
