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Caught On Camera UK Ltd Reviews

5.0 Rating 157 Reviews

99 %

of reviewers recommend Caught On Camera UK Ltd

Company Reviews

5.0

Based on 157 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

0800 328 0154

Email:

info@caughtoncamera.net

Location:

Unit 2A & 3 Netherhouse Farm,
Sewardstone Road,
Sewardstone
Essex
E4 7RJ

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Caught On Camera UK Ltd 5 star review on 5th April 2017

Caught On Camera UK Ltd 5 star review on 5th April 2017

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We are really pleased with the perfect professional service we received from the team at Caught On Camera. We ordered a home CCTV system with three camera’s, Billy and Matty did a really great job installing everything and talked us through all we needed to know and set everything up for us. Would certainly recommend using them without a doubt.”

Posted 3 years ago

Hi Gary & Maria, Thank you for your review. We're pleased to hear that you are pleased with your new home CCTV system. Please do not hesitate to get in touch if you have any questions. Kind Regards, Caught On Camera Team

Posted 3 years ago

“Superb service from whole company from Jackie the administrator to Jay who came and did the initial survey to Adam and Chev who completed the installation. The complete service was very prompt with excellent communication. Staff were on time, very pleasant and did a fantastic job which I am very pleased with. Small tweak needed and that was rectified promptly the following day. Could not have asked for a better service. The quality of the cctv imaging is superb. Highly recommended company. Thankyou.”

Posted 3 years ago

“Great service!! Polite, helpful and very knowledgeable!! I would 100% recommend.”

Posted 4 years ago

“My mother had a scare with grown men knocking on the door and running away. This made me think that our house was being watched by burglars. I called Caught on Camera and spoke to Jay. He then went out of his way to get us a camera system installed within two days! Adam (a site engineer) came to our house the day before the install in order to discuss our needs and decide where the cameras were to be placed. The next morning, the team came over and installed our full HD camera system. I haven't got a single complaint about the process and I'd definitely recommend them to anybody who needs a camera system installed.”

Posted 9 years ago

“Fantastic service from Jason and the boys. They came and fitted my cameras and installed them very neatly and they were up and running in a matter of hours. Jason gave great advice on the requirements before hand and we are already seeing the benefits.”

Posted 2 years ago

“ELITE LEVEL AND PROFESSIONAL SERVICE....... I contacted Caught On Camera after my Parents has been broken into which was a very violent and traumatic ordeal. I had rung round and spoke with 5 other companies, the professionalism from Jay was very clear from the outset that this was the company to make my parents feel safe in their own home again. Matt, Adam and Billy, turned up the next day to install the security cameras, the workmanship is a credit to your company and really how each individual just cracked on and made such a neat and professional job. Next day 1st thing we had Shev turn up to fit the Alarm and sensors, again like the others, explained word for word how to use all the ( very easy ) equipment. I also had day to day full updates from Jackey in the office which were so re assuring and extremely helpful. Mt Parents, after this Ordeal of the break in and what they had been through, did not really want to move back into the house, well down to the full team at Caught On Camera, i am delighted to say that my Parents were back in the day the team finished their two day installation. This company is truly so professional and at an Elite level from customer service, installation and equipment used. Would fully recommend to anyone out there.”

Posted 2 years ago

“I thought getting CCTV was going to be complex, stressful and prohibitively expensive but Caught on Camera UK made the whole process incredibly smooth from start to finish. It was made clear what I needed, the cost was reasonable and I didn’t feel like I was being pushed for extras I don’t need. The appointment was booked quickly with no issues, no changes and I received confirmation of the date and cost. The installation was painless and the gentleman could not have been more helpful and efficient. He set it up faster than expected and explained how to use everything really clearly. Paying was simple and again really friendly service. I would 100% recommend”

Posted 3 years ago

“Just want to thank the team! Wanted CCTV to add some security to our home, the team were fantastic, quick installation of 3 cameras all fitted with prompt arrival time and clean work. The team talked us through the app and the system. Had some issues with the camera sensitivity and Jason resolved these over the phone with no hassle. Would recommend these to anyone. Well done and thanks all.”

Posted 3 years ago

“I'm based in Battersea in London. I received a superb service from initial quotation, through a very clean and tidy installation, through hand holding to familiarise me with the relevant software. I now have high def viewing and 24*7 event recording accessible from my iPhone, iPad and Mac desktop. Excellent all round.”

Posted 3 years ago

“From the first contact until now, I honestly cannot fault the team at caught on camera. They are highly professional, friendly and very efficient. Not only did they do a brilliant job but were totally engaged with us to make sure we were happy throughout. They listened & took on board any request or concerns we had. They talked us through the workings of the equipment with patience (and not being tech savvy, this was greatly appreciated). The camera footage is of great quality. The cameras look very neat and not an eyesore at all. Since having the cctv installed Ive had some minor technical issues ( unrelated to these guys) but their customer service is just fantastic!! Dealt with Jay over the phone & not only did he deal with the issue, but did so quickly & efficiently. It’s so refreshing to find a company that offers an after care service like these guys do, other companies could learn from them. Since having the cctv installed we had some criminal activity with my neighbours vehicle & the police asked for a copy of the cctv. The police officer even complimented the level and quality of the cctv, saying it’s one of the best he’s seen!! Honestly, these guys take some beating!!! Keep up the good work... your so deserving of this review. Thank you.”

Posted 3 years ago

Hi Tracie, Thank you so much for your review. We're delighted to hear that you were pleased with our cctv installation service and that it met your expectations. Please do not hesitate to get in touch if you have any questions. Regards, Caught On Camera Team

Posted 3 years ago

“Highly recommended service - cctv was installed very quickly as was the set up process on home devices. The quality of the footage is second to none. The cameras look really smart. Very helpful staff who installed our cameras and talked us through the home devices set up. Technical problems on my part - I spoke to Jason on the phone who resolved this remotely within a matter of minutes. Thank you so much :)”

Posted 3 years ago

Hi Laura, Thank you for your review. We're pleased to hear you were happy with our service and with the cameras installed. Please do not hesitate to get in touch if you have any questions - we're more than happy to help! Regards, Caught On Camera Team

Posted 3 years ago

“Im more than happy for such a perfect costumer service and professionalism. Speaking with a Jason Clifford helped me get my problems solved in exactly quick and easy way as i want. Really appreciate the time. Thanks a lot !!!!”

Posted 3 years ago

“The quality of the recordings are amazing! Staff very efficient and helpful, quick to respond to queries and sort out any teething problems. Much appreciated.”

Posted 3 years ago

“very helpful were our Shev and Bill.”

Posted 3 years ago

“The guys arrived when they said they would very knowledgeable very professional We had 7 new cameras added to our existing 3 in a very large housing complex in reading was a very long day for us all but the guy's cracked on with it and about 14 hours later we had everything up and running can not thank the boss man.... you know who you are lol and the 2 installers for all the hard work they did i will even go as far to say I think I made a couple of new friends that day Fantastic job, fantastic company they left no mess and there was minimal disturbance too our resident I would highly recommend caught on camera to anyone wanting an install it just general advice Can't thank you enough guys fantastic”

Posted 3 years ago

Hello Wil, We're delighted to hear that you are happy with our installation service. Please do not hesitate to contact us if you have any questions. Kind Regards, Caught On Camera Team

Posted 3 years ago

“The two technicians who came were incredibly knowledgeable they did a thorough assessment of the site to ensure the cameras were in the best places. The work was very neat and tidy, once everything was installed they took us through the system set up to make sure we knew how to work the system before leaving. Both were very polite and helpful. Would highly recommend Caughtoncamera.”

Posted 3 years ago

“Excellent service and attention to detail and advice.”

Posted 3 years ago

“Had our cameras fitted today by Shev and Billy, extremely professional, friendly guys. Nothing was a problem, no matter how many times up and down the ladder. So pleased with service and the cameras. Been watching it all afternoon.”

Posted 3 years ago

“Jay of Caught On Camera gave me a fair quote for replacing my two existing old CCTV cameras and adding a further two elsewhere around the house. His team of Adam, Matt and Billy arrived on time for the installation, and completed the work very efficiently, and even ran the cables inside the soffit so they were out of sight. No mean fete! They were extremely tidy and, without being asked, replaced a hanging basket that was removed during the installation. The cameras are fantastic, recording in colour both day and night. Jay and his team were very knowledgeable and professional, and I would highly recommend them to any future customers.”

Posted 3 years ago

“We are a private residential complex in the Canary Wharf area. Caught on Camera have just installed our new CCTV. We are so happy with the excellent job they did and the quality of the cameras. Jay and his team are all very knowledgable, helpful and courteous. The installation was done so efficiently and great care was taken to make sure every camera was placed to give us the best coverage possible. Dealing with everyone from this company has been a pleasure and we would highly recommend them to anyone thinking of having CCTV installed.”

Posted 3 years ago

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Caught On Camera UK Ltd is rated 5.0 based on 157 reviews